Personal Assistant and Project Support Officer

Central and North West London NHS Foundation Trust; Greater London; On-site; GBP 22,000 - 28,000; Part time

Job summary

The Central and North West London NHS Foundation Trust is seeking a part-time Personal Assistant/Project Support Officer to support the Head of Children's Services and Community Adult Health across the Borough. The role demands strong secretarial and administrative skills, with diary management, meeting coordination, and report writing.

Based in London, the post is fixed-term, 30 hours per week, and requires the ability to work with diverse teams, draft correspondence, minute meetings, and

Qualifications

• Degree or equivalent relevant experience or qualification.
• Appropriate Secretarial Qualification e.g. RSA Stage 3 or equivalent.
• Experience of administration within a complex area of business.
• Experience of minuting both large and small complex meetings to the highest standard.

Responsibilities

• Provide comprehensive secretarial support to the Head of Service.
• Manage telephone calls, correspondence and professional liaison.
• Diarise and arrange meetings and training events.
• Prepare documents for approval using MS Office and copy/audio typing.
• Service meetings, produce agendas and circulate minutes.
• Draft complex notes and assists with reports under deadlines.

Skills

Secretarial support

Diary management

Minute taking

Outlook calendar

MS Office

Education

Degree or equivalent relevant experience

RSA Stage 3 or equivalent secretarial qualification

Tools

Microsoft Office Suite

Outlook

Job description

Job Overview

We are looking for a part time , 30 hours per week) motivated and enthusiastic Personal Assistant/Project Support Officerwith a wide range of office skills.

We are looking for a part time , 30 hours per week) motivated and enthusiastic Personal Assistant/Project Support Officerwith a wide range of office skills.

The post holder will support the Head of Children's Services and Community Adult Health. They will work closely with the Community Health Teams across the borough.

The post holder will develop an understanding of the sector/Head of Service's responsibilities and thus support associated staff in carrying out their duties. To provide comprehensive administrative and personal support to Head of Children's Services. This will include management of diaries/establishment of electronic diaries, coordination of meetings, drafting correspondence, minuting meetings, monitoring expenditure and report writing. The post holder will manage the Honorary Contract process for health staff working across The Camden Partnership.

Main duties of the job

The post holder will work as an integral part of the Borough’s Community Services, working closely with the Senior Management Team, Commissioners, Borough Director and Clinical Director, Team Managers, Business & Transformation Manager, Business & Performance Officer, clinical and medical staff and administrative staff, as well as other Trust staff and various internal and external agencies.

Working for our organisation

This is a fixed-term appointment for the period specified. Completion of the contract does not, by itself, guarantee renewal or further or permanent employment.

The post holder will be required to work flexibly, assisting as and when necessary, which may involve them in a developing role.

Health and Safety

Central and North West London NHS Foundation Trust has a Health and Safety Policy applicable to all employees. Employees must be aware of their responsibility under the Employment Rights Act 1996 to ensure that agreed safety procedures are carried out and to maintain a safe environment for employees, clients, and visitors.

Detailed Job Description And Main Responsibilities

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

• To provide a comprehensive secretarial support service to the Head of Service.


• To ensure that telephone calls, correspondence, and direct contact with callers are handled appropriately and professionally, using judgment and discretion where necessary.


• To manage diaries and arrange meetings and training events when required


• To service meetings on behalf of the borough, including producing agendas and taking and circulating minutes.


• To prepare documents (letters, memos, reports, etc.) for approval by copying or audio typing using Microsoft Office software as directed, ensuring all policies and procedures are followed.


• To be fully conversant with computer packages, promoting good presentation, including work-processing and spreadsheets.


• To be a proficient minute take, often for employee relations matters

Person specification

Qualifications & Experience

Essential criteria

• Degree or equivalent relevant experience or qualification.


• Appropriate Secretarial Qualification e.g. RSA Stage 3 or equivalent

PREVIOUS EXPERIENCE Paid/unpaid Relevant To Job

Essential criteria

• Experience of administration within a complex area of business.


• Experience of minuting both large and small complex meetings to the highest standard


• Scheduling and setting agendas for complex, large, multi partner meetings.

Desirable criteria

• Experience of a large complex health care organisation/provider

Skills, Knowledge, Abilities

Essential criteria

• Demonstrable skills in providing very senior level executive support and business support services to Director or Senior Manager level.


• Shorthand/Speed Writing


• Development and Implementation of office systems and procedures.


• Managing multiple, complex, electronic Diaries (familiar with Outlook Calendar).


• Experience of electronic mail and knowledge of computer networking systems.


• Ability to produce complex notes to short deadlines


• Be an effective communicator with excellent verbal communications and interpersonal skills, including influencing ability


• Be able to draft correspondence including letters, reports and minutes to a high standard on behalf of senior staff.


• Be able to work under pressure


• Ability to use initiative.


• Ability to work within a team setting.


• Ability to demonstrate commitment to own personal development.


• Ability to work as part of a multi-disciplinary team and switch between directors/teams.

Desirable criteria

• Accurate audio/copying typing (50 wpm minimum).