Personal Assistant / Administrator

Roberts Webb Recruitment; Liverpool City Region; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A respected organization is seeking a Case Administrator / Personal Assistant to provide vital administrative support to a team of Case Managers in Liverpool. The role offers a salary of up to £29K per annum and includes hybrid working options after probation. Candidates should possess strong administration skills, excellent organizational abilities, and be confident in using Microsoft Office. This is a full-time position with benefits including holiday increases and a collaborative office environment.

Benefits

20 days holiday rising each year by 1 day plus BH

Pension

Cash plans

Collaborative office

Hybrid working after probation

Qualifications

• Strong administration or PA experience required.
• Excellent organisational and multitasking abilities needed.
• High attention to detail and strong written communication skills essential.

Responsibilities

• Provide day-to-day administrative support to a team of Case Managers.
• Act as the main point of contact for incoming queries.
• Coordinate and manage diaries for the Director and Head of Department.

Skills

Strong administration or PA experience

Excellent organisational abilities

Proactive problem-solving mindset

High attention to detail

Strong written communication skills

Confident using Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Case Administrator / Personal Assistant Opportunity, Wirral!

Are you an organised, proactive Personal Assistant / Administrator who thrives in a busy, supportive environment? We are recruiting on behalf of a fantastic opportunity that has arisen to join a respected organisation that provides specialist support in injury-related case management. You’ll play a vital role supporting a dynamic team of Case Managers—many of whom are based remotely—as well as providing direct PA-level support to senior leaders.

About the role

Title: Case Administrator / Personal Assistant
Salary: up to £29K per annumLocation: Wallasey
Role: Permanent, full time
Hours: Mon - Fri 9 -5pm
Benefits: 20 days holiday rising each year by 1 day plus BH, pension, cash plans, collaborative office, hybrid working after probation.

Responsibilities

• Provide day-to-day administrative support to a team of Case Managers working with injury-related claims.
  
• Act as the main point of contact for incoming queries, correspondence, and scheduling requests.
  
• Coordinate and manage diaries for the Director and Head of Department.
  
• Assist in booking travel arrangements, meetings and any ad hoc duties for the Director and Head of Department.
• Prepare and format reports, documentation, and client case notes with a high level of accuracy.
  
• Assist with invoicing, case tracking, and ensuring compliance with internal systems and timelines.
  
• Liaise with clients, clinicians, and legal representatives in a professional and confidential manner.
  
  
  
  

Requirements

Experience and Skills

• Strong administration or PA experience.
  
• Excellent organisational and multitasking abilities with a proactive, problem-solving mindset.
  
• High attention to detail and strong written communication skills.
  
• Comfortable working independently to support remote teams and senior leaders.
  
• Confident using Microsoft Office and other case management or CRM systems.
  
  
  
  

**Roberts Webb Recruitment are acting as an agency on behalf of this role**