Personal Assistant

Ramsay Health Care UK; Middlesbrough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading private hospital group in Middlesbrough seeks an organized and experienced Personal Assistant to support the Hospital Director. Responsibilities include diary management, organizing meetings, and addressing patient complaints. Candidates should have strong administrative skills and be proficient with Microsoft Office. The role offers a competitive salary and various employee benefits.

Benefits

25 Days Leave + Bank Holidays

Private Pension

Private Medical Cover

Life Assurance

Free Training and Development

Employee Assistance Programme

Qualifications

• Experience in a PA role or similar position.
• Ability to maintain confidentiality and accuracy.
• Skills in time management and prioritization.

Responsibilities

• Provide support to the Hospital Director and Senior Management Team.
• Manage diary, organize meetings, and take minutes.
• Co-ordinate patient complaints and manage credentialing of consultants.

Skills

Strong administrative experience

Minute-taking skills

Working knowledge of Microsoft Office 365

Excellent communication skills

Attention to detail

Job description

Job Description

Personal Assistant

Tees Valley Hospital – Middlesbrough

Full time – 37.5 hours per week

Competitive Salary

We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Tees Valley Hospital.

Summary:

Tees Valley Hospital opened in February 2018 and is part of Ramsay Health Care's UK network of private hospital services. Tees Valley Hospital is Teesside’s newest private hospital situated on the door step of the Tees Valley community and provides surgical, medical and assessment services on the grounds of Acklam Hall in Middlesbrough.

The role:

We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Tees Valley Hospital. As well as general organisation skills the role includes diary management, organisation of meetings and minute taking.

The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided. The role also includes the co-ordination of patient complaints, including from logging on the system, co-ordinating investigation where appropriate, collating responses and complaint review meetings.

Working closely with the Hospital Director, the successful candidate will also manage the end-to-end Credentialing requirements of consultants working at the facility, ensuring compliance with Ramsay Health Care UK standards. On behalf of the HD, you are responsible to manage the ongoing maintenance of the credentials of existing Consultants and onboarding of new Consultants with practicing privileges, liaising with Hospital Senior Leadership, Corporate Senior Leadership, and the local Medical Advisory Committee (MAC) Chair and MAC members.

The successful candidate will be able to demonstrate the following:

• Strong administrative experience
• Minute-taking skills (essential)
• Shorthand (desirable)
• Working knowledge of Microsoft Office 365 and Microsoft Teams
• Knowledge of medical terminology desirable
• Adherence to high standards of confidentiality
• High levels of accuracy and attention to detail
• The ability to work independently
• Excellent communication skills – written and oral
• Time management skills with the ability to prioritise
  
  
  

What you will bring with you:

• A warm, considerate, and empathetic character
• The ability to make decisions and use your initiative
• A flexible and positive attitude
• A desire to progress and improve our services
• A willingness to be involved in projects and initiatives outside your core role to support the Hospital Director and wider site.
  
  
  

Benefits:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme
  
  
  

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.