Personal Assistant

Barclays Business Banking; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in financial services is seeking an administrative support professional to provide essential organisational assistance to executives and teams. The role involves managing schedules, planning travel, and ensuring efficient task management while embodying the company's values of respect and integrity.

Qualifications

• In-depth technical knowledge in administrative support.
• Proven experience in managing executive schedules.
• Ability to lead and supervise a team.

Responsibilities

• Manage executive and team calendars.
• Plan and arrange travel itineraries.
• Handle day-to-day administrative tasks.

Skills

Organisational skills

Communication

Attention to detail

Leadership

Job description

Purpose of the role

To provide administrative and organisational support to executives, managers, or teams. This includes managing schedules, acting as a trusted point of contact, and ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams.

Accountabilities

1. Manage executive, manager, or team calendars and oversee timely responses to meeting invitations and requests.
2. Plan and arrange travel itineraries, including flights, accommodations, and ground transportation, ensuring timely and efficient travel for the executive or team.
3. Proactively anticipate the needs of the executive or team, prioritize tasks, and ensure their timely completion.
4. Handle day-to-day administrative tasks such as expenses, maintaining filing systems, ordering office supplies, managing leave records, distribution lists, and organizational management tasks.

Analyst Expectations

1. Perform prescribed activities promptly and to a high standard, driving continuous improvement.
2. Possess in-depth technical knowledge and experience in their area of expertise.
3. Have a thorough understanding of the principles and concepts within their expertise area.
4. Lead and supervise a team, supporting professional development, allocating work, and coordinating resources.
5. If in a leadership role, demonstrate leadership behaviors to foster a thriving environment, embodying the four LEAD behaviors: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others.
6. For individual contributors, develop technical expertise and serve as an advisor where appropriate.
7. Impact related teams' work within the area.
8. Partner with other functions and business areas.
9. Take responsibility for the operational outcomes of their team’s activities.
10. Escalate policy/procedure breaches appropriately.
11. Implement new policies/procedures related to risk mitigation.
12. Advise and influence decision-making within their expertise area.
13. Manage risks and controls related to their work.
14. Maintain understanding of how their sub-function integrates with the organization, including products, services, and processes.
15. Understand how different areas coordinate to meet organizational goals.
16. Make evaluative judgments based on factual analysis, paying attention to detail.
17. Resolve problems by identifying solutions through technical experience and precedents.
18. Guide and persuade team members, communicating complex or sensitive information effectively.
19. Act as a contact point for external stakeholders, building a network outside the immediate team and organization.

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset of Empower, Challenge, and Drive.