Personal Advisor

Derby City Council; East Midlands; On-site; GBP 42,000 - 47,000; Full time

Benefits offered by this job

LGPS – pension

Team Derby Rewards

Flexible working (hybrid where offered

Job summary

Derby City Council is recruiting a Personal Advisor to support young people facing barriers to learning and employment. You will manage a caseload, provide information, advice and guidance, and work with partner agencies to achieve positive outcomes.

Salary is £42,123 to £46,579 per year, with 37 hours per week and a permanent contract. DBS is required (enhanced). Location varies across sites in Derby. Flex working options may apply.

Qualifications

• Post Graduate Diploma in Careers, Education and Guidance or NVQ Level 4 in Advice and Guidance or related field.
• Experience of working directly with young people, including those who are vulnerable or economically inactive.
• Experience giving information, advice and guidance on education, employment and training opportunities.
• Ability to manage a caseload and support young people to achieve sustainable outcomes.

Responsibilities

• Provide information, advice and guidance to young people and their support networks.
• Manage a caseload and work with partner agencies to secure positive outcomes.
• Communicate effectively and safeguard responsibilities while working both independently and as part of a team.

Skills

Strong communication

Relationship building

Caseload management

Independent working

Education

Post Graduate Diploma in Careers, Education and Guidance

NVQ Level 4 in Advice and Guidance

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Personal Advisor Job reference 000012555 Date posted 09/10/2026 Application closing date 18/10/2026 Working Pattern Blank Salary Grade J £42,123 - £46,579 a year Contractual hours 37 Basis Blank Job category/type Education / Learning Attachments Blank Job description Salary: £42,123 to £46,579 a year Location: Various Hours: 37 Hours a week Closing Date: 19th October 2026 DBS Requirement: Yes - Enhanced Contract Type: Permanent

About you

A passion for supporting young people and helping them overcome barriers to learning and employment. You will have experience of working directly with young people facing a range of challenges and be able to build positive and productive relationships with them and their support networks. You will be confident providing information, advice and guidance, managing a caseload and working collaboratively with partner agencies to achieve positive outcomes. You will have excellent communication skills, a sound understanding of safeguarding responsibilities and the ability to work independently while contributing positively to a wider team.

Essential requirements

• Post Graduate Diploma in Careers, Education and Guidance or NVQ Level 4 qualification in Advice and Guidance/an area related to the work
• Experience of working directly with young people, particularly those who are vulnerable, unemployed or economically inactive.
• Experience of providing information, advice and guidance on education, employment and training opportunities.
• Ability to manage a caseload and support young people to achieve sustainable outcomes.
• Knowledge of safeguarding principles and working with vulnerable young people.
• Strong communication and interpersonal skills.
• Ability to work effectively with partner organisations and professionals.
• Commitment to equality, diversity and inclusion.
• Willingness and ability to meet the travel requirements of the post.

Desirable

• Knowledge of the September Guarantee and NEET agenda.
• Experience of Early Help Assessments and acting as Lead Professional.
• Experience of supporting young people with SEND.
• Child Care, Youth Work or related qualification.

Who We Are

At Derby City Council, we're proud to deliver over 250 essential services that support our residents, communities and businesses. Guided by our vision to create an Inclusive, Green, Growing and Vibrant City, we put people at the heart of everything we do. Our values shape how we work every day. We believe in Great People, One Team, we're Bold in embracing change, Strong in delivering for our communities, and We Care about making a positive difference. Join us and you'll be part of an ambitious, collaborative organisation where you can develop your career while helping to shape Derby's future.

Why join Derby City Council?

At Derby City Council, you'll have the opportunity to make a real difference while building a rewarding career in an organisation that values, supports and invests in its people. Alongside the opportunity to help shape the future of Derby, you'll benefit from a comprehensive range of employee benefits, including:

Financial Benefits

• Local Government Pension Scheme (LGPS) – a secure, defined benefit pension with life cover
• Team Derby Rewards – discounts across a wide range of retail, leisure and lifestyle brands
• Tusker Car Benefit Scheme – a salary sacrifice scheme for leasing a brand-new, fully maintained and insured vehicle

Work-Life Balance

• Generous annual leave, starting at 27 days and rising to 32 days after five years' service (plus bank holidays, depending on your contract)The option to purchase additional annual leave
• Flexible and hybrid working arrangements for many roles
• Flexible retirement options, where eligible
• Support for colleagues with caring responsibilities

Learning and Development

• Learning and development opportunities, with regular career conversations to support your growth
• Leadership and management development programmes, mentoring and professional qualifications
• Modern workspaces designed to support collaboration, productivity and wellbeing

Health and Wellbeing

• Employee Assistance Programme, wellbeing support and a year-round wellbeing calendar
• Free annual flu vaccinations
• Cycle2Work Scheme and free cycle training

Community and Inclusion

• Up to 15 hours of volunteering leave each year
• Recognition through initiatives including the Here for Derby Awards and Long Service Awards
• The opportunity to join one of our Employee Networks, including LGBTQ+, Disabled Employees and Carers, Black, Asian and Minority Ethnic Employees, and Neurodiversity

At Derby City Council, we believe our people are our greatest strength. Whatever stage you're at in your career, you'll be joining an inclusive organisation where you'll be supported to develop, feel valued and make a meaningful difference to the communities we serve. Some benefits are dependent on your role, contract or length of service.