Permanent Senior CRM Manager Role - Beauty, Skincare, Fragrance - Hybrid Central London

Creative Recruitment Limited - Creative, Digital Marketing, Content Creators & Technical Talent; London; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior CRM Manager to lead CRM strategies across a portfolio of beauty and fragrance brands. This pivotal role involves adapting global strategies to the UK market, collaborating with local teams to enhance consumer value and satisfaction. You will implement cutting-edge CRM tools and analytics to drive insights and personalized customer journeys. Join a dynamic environment that encourages innovation and growth, where your expertise can significantly impact brand success. If you are passionate about beauty and skilled in CRM, this is the perfect opportunity for you!

Qualifications

• Advanced experience in CRM implementation and tools.
• Industry experience in data analytics to generate insights.

Responsibilities

• Adapt global CRM strategies for the UK market.
• Design and execute strategies with local brands and retail teams.

Skills

CRM Implementation

Data Analytics

Clienteling

Dashboard Management

Tools

CRM Tools

Job description

Permanent Senior CRM Manager Role - Beauty, Skincare, Fragrance - Hybrid Central London

Permanent Senior CRM Manager Role – Beauty, Fragrance – Hybrid Central London

Hybrid Working - 3 days in central London / 2 days remote

New Role is due to Company Growth

The Role

- Working across our portfolio of brands, with a particular focus on Skincare, Wellness and Fragrance.

- Implementing strategies, analysing results, and driving adjustments in collaboration with global brands and CRM teams.

- Leading local teams (retail, e-commerce, etc.) through the CRM transformation.

Key Responsibilities

- Adapt global Brands CRM strategies to the UK market, ensuring adherence to Brand & Global CRM guidelines.

- Design, implement and execute strategies in collaboration with local brands and retail teams.

- Establish local CRM objectives (actionable database, increase consumer value & satisfaction, develop personalized journeys).

- Manage all CRM communications with Global and Regional teams.

Experience

- Existing & Advanced professional experience in CRM implementation and CRM tools (Clienteling, dashboards…)

- Industry experience in data-analytics and capabilities to generate insights and action plan.

Application Process

If interested and available please email [e-mail] with the below:

1. Cv
2. Outlined experience with CRM management for Beauty, Fragrance Brands
3. Salary expectations up to £70k
4. Happy to work 3 days per week in Central London / 2 remote

Job Overview

ID: 1448753

Date Posted: Posted 4 days ago

Expiration Date: 20/05/2025

Location: London

Competitive