Permanent Healthcare Support Worker Opportunities

Transformationunitgm; Cambridge; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join a leading NHS Trust as a Healthcare Support Worker at Cambridge University Hospitals, where you will provide compassionate care to patients. Benefit from extensive training, flexible working hours, and various career development opportunities. This is a chance to make a significant impact in the lives of patients while developing your career in the healthcare sector.

Benefits

Access to leisure facilities

Career development opportunities

On-site nurseries

Qualifications

• Holds National Care Certificate or willingness to undertake within the first 3 months.
• Demonstrates a commitment to further learning and development.

Responsibilities

• Assist Registered Nurses in delivering patient care.
• Support to serve meals and provide personal care.
• Take vital signs and assist with moving patients.

Skills

Communication

Teamwork

Empathy

Education

National Care Certificate

Functional Skills Level 1 Maths and English or equivalent

Job description

Main area Division- A/B/C/D Grade Band 2 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) Job ref 180-HCSW-JUN25

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital - Division A/B/C/D Town Cambridge Salary £24,169 p.a. pro rata Salary period Yearly Closing 18/06/2025 23:59

Band 2

Job overview

We are looking for individuals who, like us, believe our values Together – Safe Kind Excellent are at the heart of patient care, defining the way all staff work and behave. Whether you are an experienced Healthcare Support Worker or just starting out in care, if you are caring, compassionate and looking for a new challenge, then we have a role for you to take the next steps in your healthcare career

You will be recruited at Band 2 during your induction and initial time in this role. Following completion of your Care Certificate and competencies you will then move up to Band 3.

CUH is committed to education, training and development; joining as a Healthcare Support Worker will enable you to access the following:

• Completion of the National Care Certificate
• Access to Functional skills in English and maths training to enhance knowledge and confidence in literacy and numeracy and English for speakers of other languages (ESOL)
• All new staff will receive further details about development routes on their induction programme

Main duties of the job

As a Healthcare Support Worker you will assist the Registered Nurses in the delivery of care to our patients , you will work as part of a team ensuring our patients are cared for in a Kind, Safe and Excellent way, ensuring they are treated with dignity at all times.

About the Role:

The role is varied, equally challenging and rewarding. You will have the opportunity to really make a difference to the experience of patients. Full time and part time posts will be considered, and shifts include long days, nights, weekends, and public holidays. Our HCSW's will need the flexibility to cover varied shift patterns.

As part of this role you will be required to:

• Support to serve meals to patients
• Provide personal care to patients
• Take observations such as blood pressure measurements, pulse, urinalysis and temperature.
• Support patients with moving in their clinical area
• All other clinical duties as required

Working for our organisation

Come Nurse with us…

Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke’s Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It’s a great place to nurse, work and live.

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.

Why choose Cambridge University Hospitals?

• Our values and reputation for outstanding care

• Opportunities to experience a range of specialities

• Career and development opportunities

• Preceptorship and mentoring programmes delivered by a dedicated clinical education support team

Detailed job description and main responsibilities

CUH offers a comprehensive four week clinical support staff induction programme and support to achieve the National Care Certificate. This will equip you to find your feet within the organisation and quickly feel like a valued member of the clinical team/s. Please note it is mandatory to attend every day of the induction programme.

We are currently recruiting for a wide variety of adult wards.Please note ward allocations will be offered based upon current vacancies within the trust.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position

In addition due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have either a pplied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment.

This Vacancy will close Midnight 18th June 2025

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

Stagecoach is currently offering free bus travel between the Babraham and Trumpington Park and Ride sites and CUH. In addition to that there are further discounts available for NHS and CUH staff.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• Holds National Care Certificate or willingness to undertake within the first 3 months of appointment
• Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment
• Demonstrates a commitment to further learning and development
• Level 3 award in health care

Experience

• Experience of working in an environment under pressure
• Experience of working within a team
• Experience of communicating with individuals from a range of different backgrounds
• Experience of attention to detail – eg for recording in patient records
• Experience of working within a health care environment.
• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.

Knowledge

• Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge.
• Understand the level of competencies to be completed such as wound observation and dressings, venepuncture, removal of peripheral cannula, stoma bag changing, ECG’s and reports any issues to the Registered practitioner.
• Have the knowledge to or be prepared to undertake training to be able to complete clinical and vital signs observations on patients
• Understands and complies with HCSW mandatory induction standards and code of conduct
• Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety.
• Promote the importance of maintaining confidentiality
• Recognise the extent and limitations of own and others competence
• Use own initiative recognising when to escalate concerns to a senior member of staff
• Understands the importance of consistently providing individualised care based on current research and evidence
• Demonstrate awareness of the needs of area specific patient group
• Understanding of the anxiety and distress of some patients and relatives
• Basic anatomy and physiology
• Awareness of National and local priorities and initiatives

Skills

• Good communication skills (written and verbal)
• Able to work as a team
• Able to carry out well defined routine tasks
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
• Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff
• Committed to delivering high standards of patient care
• Friendly, open, empathetic and compassionate
• Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster
• Prepared to undertake coaching role for other HCSW’s

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Recruitment Services Department Job title CUH Recruitment Email address [e-mail] Telephone number 01223217038 Additional information

Please contact the Nursing and HCSW Recruitment Team on 01223 217038 for any questions about the role.