Permanent Concierge/Reception Security Officer

OM Security Ltd.; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

OM Security Ltd. is seeking a Permanent Concierge/Reception Security Officer to join our team at a prestige site in London.

This full-time role focuses on maintaining a safe, welcoming environment for clients, visitors and staff, with front-of-house duties and vigilant security practices. You will monitor access, greet guests, perform ID checks, conduct patrols and liaise with emergency services when required.

Qualifications

• Valid SIA Licence is required.
• Minimum of 1 year security experience preferred.
• Experience delivering customer service in a public-facing environment preferred.
• Strong observation, communication and interpersonal skills.
• Must pass full vetting including 5 years of employment history.

Responsibilities

• Manning the front-of-house reception and greeting visitors as they arrive.
• Access control management, checking staff ID & directing visitors.
• Searching of person/belongings using metal detectors & x-ray machines.
• Managing and organizing queues.
• Conducting regular patrols and monitoring the premises to prevent unauthorized access, theft or vandalism.
• Logging all activities, observations, and incidents accurately.
• Liaising with emergency services when required.
• Maintaining a safe and secure environment at all times.

Education

SIA Licence

Job description

Permanent Concierge/Reception Security Officer

We are a trusted and professional security provider with a strong reputation for delivering high-quality services across the region. We are now seeking an experienced Security Officer to join our team to work at one of our prestige sites in London.

The Role

This is a full-time Static Security position, which is to help maintain a safe and secure environment for our client, visitors and assets, throughout the week. The role is critical in monitoring the property to ensure that everything is safe and secure on-site, while representing both our company and the client with professionalism.

Key Responsibilities

• Manning the front-of-house reception and greeting visitors as they arrive.
• Access control management, checking staff ID & directing visitors.
• Searching of person/belongings - This includes the use of metal detectors & x-ray machines.
• Managing and organizing queues.
• Conducting regular patrols and monitoring the premises to prevent unauthorized access, theft and/or vandalism.
• Logging all activities, observations, and incidents accurately.
• Liaising with emergency services when required.
• Maintaining a safe and secure environment at all times.

Key Requirements

• Valid SIA Licence (essential).
• Minimum of 1 year’s security experience (preferred).
• Previous experience delivering customer in a public facing environment (preferred).
• Strong observational skills, with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors & authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Willingness to undergo full vetting, including 5 years of employment history (or since leaving school, whichever is shorter).

Schedule

• Every Monday - Friday inclusive
• 07:30 – 15:30 (morning shifts)
• Flexibility will be required, as there is also a requirement to work the occasional weekend.