Peripatetic Custody & Community Support Worker - (Dorset)

Seetec Business Technology Centre; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading company is looking for a Custody & Community Support Worker to provide guidance and support to individuals in the criminal justice system. In this role, you will manage a caseload, delivering interventions that promote rehabilitation and social reintegration, making a real difference in your community's welfare.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual salary pay review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Desirable experience managing a caseload of participants.
• Excellent communication skills are essential.
• Knowledge of electronic data input/output is important.

Responsibilities

• Manage a caseload of participants in multiple settings.
• Support individuals through their rehabilitation journey.
• Ensure effective case management and risk coordination.

Skills

Communication skills

Motivation

Team collaboration

Education

IAG Level 3

Tools

Computer-based information systems

Job description

Job Role

Are you ready to put your knowledge into action and make a real difference? We have an exciting opportunity for a Custody & Community Support Worker to join our team across Devon (Peripatetic).

You'll work directly with individuals involved in the criminal justice system, supporting their rehabilitation journey through guidance, encouragement, and practical help.

As a Support Worker, you'll manage a caseload of participants in a community setting. From initial engagement and assessment through to the end of their sentence, you'll provide consistent guidance and motivational support. You'll deliver one-to-one and group interventions designed to help participants overcome barriers, reintegrate into society, and successfully complete their rehabilitation journey.

We're looking for compassionate, resilient individuals to take on a dynamic and rewarding role supporting individuals both in custody and as they transition back into the community. You'll help them navigate challenges, access vital services, and build more positive futures.

Whether you're a recent graduate in criminology, psychology, social work, or someone passionate about social justice and rehabilitation, your empathy and commitment are what matter most. You'll be part of a dedicated team working to reduce reoffending and create safer, stronger communities.

This initiative aims to create safe, supportive spaces where individuals can engage in positive activities that promote social inclusion, improve wellbeing, and build the skills needed to face life's challenges. This is a rewarding opportunity to help participants turn their lives around and make a lasting impact in your community.

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There's an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre, and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: Peripatetic, covering areas across Dorset

Hours: 37 hours per week

Contract: Permanent

Closing Date: 11 July 2025

Subject to approval

Key Responsibilities

• Meet individual performance targets and contribute towards team targets in line with contractual requirements.
• Collaborate with volunteer peer mentors and/or mentors to manage your caseload effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute to a learning environment where colleagues can develop their skills and share best practices.
• Ensure effective case management and risk coordination, with a focus on safeguarding adults and children. This includes timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to policies and procedures.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 - desirable
• Experience managing a caseload of participants - desirable
• Knowledge of electronic data input/output and maintaining accurate computer-based information systems; experience in a target-driven environment
• Excellent communication skills, including relating to people at all levels and in various settings
• Ability to motivate and sustain engagement of individuals

Additional Information

Seetec's Communities and Education Division delivers tailored support across various contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing, and Approved Premises. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges faced.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults. A DBS check is required. Seetec supports the recruitment of ex-offenders and is an equal opportunities employer, encouraging applications from all qualified candidates.