Perinatal Administration Coordinator (Business)

Kent and Medway NHS and Social Care Partnership Trust; Canterbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in the UK is seeking a Business Administration Coordinator in Canterbury. The role involves producing reports, managing administration staff, and supporting performance and quality initiatives. Candidates should have intermediate Excel skills, be organized, and possess good educational qualifications. This position offers opportunities for professional development in a supportive team environment.

Benefits

Excellent professional development opportunities

High quality of life

Qualifications

• Strong IT skills are essential.
• Ability to monitor workflow and ensure quality.
• Familiarity with patient record systems like RiO is beneficial.

Responsibilities

• Producing and issuing reports using Power Business Intelligence.
• Auditing for Quality Improvement Projects.
• Direct line management of Band 3 Administrators.

Skills

Intermediate-level Excel skills

Data analysis

Attention to detail

Organizational skills

Secretarial skills

Keyboard skills

Education

A Level standard or equivalent

NVQ level 3/RSA 3 or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

+ Producing and issuing reports using the Power Business Intelligence system.
+ Auditing for Quality Improvement Projects.
+ Processing clinical outcomes and reporting on KPIs (key performance indicators).
+ Attending meetings and managing diaries.
+ Using the patient record system (RiO).
+ Coordinating non-mandatory and mandatory training for Perinatal Service (Perinatal Mental Health Services, Rosewood MBU, and Maternal Mental Health Service - THRIVE).
+ Using KMPT's SBS system to raise invoices.
+ Direct line management of the Administrator Band 3's within PMHCS and Maternal Mental Health Service - THRIVE, including recruitment, appraisals, and performance management.
The position holder will support the Performance, Quality, and Admin Manager for Perinatal Services by providing data reports and compliance support as required. Additionally, they will work closely with operational team leaders and other Business Admin Coordinators within the Perinatal Mental Health Community Service.

Perinatal Mental Health Community Services (PMHCS) is expanding its multidisciplinary team to include a dynamic, self-motivated, forward-thinking Business Administration Coordinator. This role is within the Specialist Directorate, Perinatal Services, which includes the Perinatal Mental Health Community Service, Maternal Mental Health Service - Thrive, and the Mother and Baby Unit (MBU).
A Band 4 Administration Coordinator will supervise Band 3 Administrators/Band 2 Administrative Assistants and provide business performance support to one or more services. Candidates should have at least intermediate-level Excel skills, with the ability to analyze databases, interpret data, identify issues behind statistics, and suggest solutions. The focus will be on managing information on service activity and overseeing the local administrative service to ensure efficient and effective service delivery.
The ideal candidate will be educated to A Level standard or equivalent, with good Maths and English skills, and possess an NVQ level 3/RSA 3 or equivalent. Strong IT skills, including proficiency in Office packages such as Word and Excel, are essential. Attention to detail, the ability to monitor workflow, ensure quality, meet deadlines, and adapt to changing situations are crucial. Excellent secretarial, organizational, data entry, and keyboard skills are required.

Working for our organization
Join us in the Garden of England, where we offer excellent professional development opportunities and a high quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services to 1.8 million people in Kent and Medway, as well as services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Annually, we care for over 2,000 people in hospitals and 54,000 in the community.
We employ over 3,800 staff from 66 nationalities, serving diverse communities across rural and urban areas.
Join our passionate, diverse team committed to delivering excellent care to service users and their families.
Our strategy
Our mission is to provide outstanding care every day.
We deliver brilliant care through brilliant people.
Our vision
To be the best in providing outstanding care, working in partnership to ensure the right care, in the right place, for every service user, every time.
Check out our recruitment videos on YouTube.
The main hub sites are located at Canterbury, Maidstone, and Dartford. While this position is based in Canterbury, regular travel to alternative sites, including Maidstone, will be required for managing colleagues across sites.