Performance Support Officer

ESSENTIAL EMPLOYMENT LTD; West Midlands Combined Authority; On-site; GBP 30,000 - 33,000; Full time

Job summary

A staffing agency is seeking a Performance Support Officer in Worcester. The role involves providing project and change management support, maintaining documentation, and producing reports. Candidates should have experience in data analysis and strong communication skills. The position offers full-time hours on a temporary basis with a pay rate of £15.17 per hour.

Qualifications

• Experience in project and change management is essential.
• Ability to analyse complex data sets and produce reports.
• Strong communication skills to convey information to diverse audiences.

Responsibilities

• Provide support for project and change management activities.
• Maintain documentation and performance records accurately.
• Produce and deliver reports to stakeholders.

Skills

Project management support

Data analysis

Report production

Communication

Job description

Performance Support Officer needed in Worcester Paying £15.17 per hr ref 1571863

Full time hours on a temporary basis

• Key Responsibilities

• Provide project and change management support, ensuring activities are delivered on time, within budget, and to the highest quality.
• Maintain accurate and up-to-date project documentation and performance records.
• Support statutory national reporting requirements, including data collection, verification, and submission.
• Develop and deliver system, software, and reporting improvements to enhance performance management.
• Produce routine and ad hoc reports for managers and elected members, ensuring high-quality, timely information.
• Assist in developing and reviewing performance measures at directorate, service, and team levels.
• Implement frameworks for routine, trend, and equity reporting in collaboration with operational managers.
• Provide statistical and management information services to internal and external stakeholders.
• Prepare statutory returns for external regulators using complex templates and formats.
• Analyse complex data sets, including benchmarking, to inform policy and performance.
• Investigate specific aspects of performance data to support continuous improvement.
• Communicate performance information effectively to a wide range of audiences.
• Ensure data quality through robust systems and processes, and advise on data quality standards.
• Ensure compliance with data protection and security requirements in all data handling activities.

If you are interested in the role, please email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared