Performance Marketing Campaign Manager

JR United Kingdom; Bradford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global tech brand seeks a Conversational Commerce Campaign Manager to lead innovative chat-based sales campaigns. This hybrid role based in Chertsey involves collaboration across teams and markets, optimizing engagement strategies for flagship products. Ideal candidates will have a minimum of 3 years’ experience in digital campaigns, demonstrating both creativity and a data-driven mindset.

Qualifications

• Minimum 3 years’ experience in digital chat or messaging campaigns.
• Experience in personalization and performance marketing.
• Ability to collaborate across various European markets.

Responsibilities

• Plan and execute chat campaigns supporting flagship product launches.
• Collaborate with teams to create personalized messaging.
• Analyze performance data for continuous improvement.

Skills

Stakeholder management

Data-driven mindset

Creative thinking

Customer-first approach

Chat automation

Tools

LivePerson

Sprinklr

Zendesk

Job description

Performance Marketing Campaign Manager

Location: Chertsey, Surrey (Hybrid)

Our client, Cornucopia IT Resourcing, is seeking a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across digital channels such as web chat, apps, and WhatsApp for a leading global tech brand.

Responsibilities:

• Plan and execute chat campaigns supporting flagship product launches across Europe.
• Collaborate with CRM, product, and content teams to create proactive, personalized messaging.
• Optimize chat scripts and sales flows to increase conversions and upsell opportunities.
• Train chat agents using best-practice tools and insights.
• Analyze performance data and customer feedback for continuous improvement.

Skills and Qualifications:

• Minimum 3 years’ experience in digital chat or messaging campaigns (e.g., LivePerson, Sprinklr, Zendesk).
• Creative and data-driven mindset, with experience in personalization and performance marketing.
• Excellent stakeholder management skills, with the ability to collaborate across various European markets.
• Curious, commercial, and customer-first approach.

Bonus points for experience working with sales agents, chat automation, or European marketing campaigns.

Additional Details:

- Location: Chertsey, Surrey (Hybrid)

- EU work permit required: Yes

- Job posted on: 04.06.2025

- Job expiry date: 19.07.2025