Performance Marketing Campaign Manager

JR United Kingdom; Basildon; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading global tech brand is seeking a Performance Marketing Campaign Manager to spearhead chat-based sales and engagement campaigns across digital channels. This role focuses on planning and executing innovative campaigns, optimising chat experiences, and collaborating with teams across Europe to drive success. The ideal candidate will bring a creative, data-driven mindset and strong stakeholder management skills, along with experience in digital chat platforms.

Qualifications

• 3+ years’ experience in digital chat or messaging campaigns required.
• Creative and data-led mindset with performance marketing experience.
• Collaboration with various European market teams is essential.

Responsibilities

• Plan and deliver chat campaigns for flagship product launches.
• Optimise chat scripts and sales flows for conversions.
• Train chat agents using best-practice tools and insights.

Skills

Digital chat campaigns

Personalisation

Performance marketing

Stakeholder management

Tools

LivePerson

Sprinklr

Zendesk

Job description

Performance Marketing Campaign Manager

Location:

Chertsey, Surrey (Hybrid)

Client:

Cornucopia IT Resourcing

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Performance Marketing Campaign Manager

Our client is looking for a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across key digital channels like web chat, apps, and WhatsApp for a leading global tech brand.

What You’ll Do:

• Plan and deliver chat campaigns that support flagship product launches across Europe
• Work with CRM, product, and content teams to create proactive, personalised messaging
• Optimise chat scripts and sales flows to drive conversions and upsell opportunities
• Train chat agents with best-practice tools and insights
• Analyse performance data and customer feedback to continuously improve

Skills Needed

• 3+ years’ experience in digital chat or messaging campaigns (e.g. LivePerson, Sprinklr, Zendesk)
• A creative and data-led mindset, with experience in personalisation and performance marketing
• Great stakeholder skills – you’ll collaborate with teams across various European markets
• A curious, commercial, and customer-first approach

Bonus points for: Experience working with sales agents, chat automation, or European marketing campaigns!