Performance Manager (OTE £40,000)

Europcar; Luton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Europcar is seeking a Performance Manager at their Luton Airport location. This role involves leading rental sales agents, training staff, and maximizing profitability through effective team management. With a competitive package including a company car and extensive benefits, this is an exciting opportunity for a motivated individual.

Benefits

Electric company car

Uncapped bonus potential

6 weeks holiday

Free on site parking

Pension and life insurance

Enhanced Maternity and Adoption Leave

Discounted car hire rates

20% discount on mobile contracts

Free annual eye tests

Career progression

Qualifications

• Full, valid clean driving licence with 4+ years experience.
• Proven track record of driving great sales.
• Ability to lead and motivate team effectively.

Responsibilities

• Responsible for staff training, coaching, and profitability.
• Lead a team to deliver five-star customer service.
• Manage staff performance and ensure achievement of KPIs.

Skills

Effective communication

Positive management style

Organisational skills

Problem solving

Sales proficiency

Job description

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Performance Manager (OTE £40,000), Luton

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Client:

Europcar

Location:

Luton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9d6325624c80

Job Views:

53

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job Description

Europcar is looking for Performance Managers

You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? We are looking for Performance Managers to be based at our Luton Airport location.

What we can offer you:

• Competitive Basic Salary
• Provision of a fully electric company car with on site charging (subject to availability)
• Exceptional commission scheme - uncapped bonus potential with on target earnings at £40K
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Free on site car parking
• Pension and a life insurance scheme
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

What we are looking for

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Ability to communicate effectively with people at all levels.
• A positive management style.
• Ability to motivate and gain commitment from the team through leading by example.
• Good organisation skills.
• Ability to think on your feet and work both individually and as part of a team.
• Skilled in multi-tasking.
• Ability to think about finding solutions rather than problems.
• Professional approach.
• Proven track record of driving great sales.

Main responsibilities

• The role of a Performance Manager is responsible for staff training, development, coaching and overall profitability of a high volume airport including:
• Lead a team of rental sales agents to deliver five star customer service.
• Work closely with the Station Manager to achieve incremental sales RPD targets.
• Maximise incremental sales through effective training, coaching and staff development.
• Manage staff performance, through documented reviews and corrective actions.
• Build an effective team through the promotion of a 'Serviced Based Sales' culture.
• Support the Company's culture of 'Continuous Improvement' through daily communication with staff through dedicated coaching and feedback sessions.
• Ensure all administration is completed accurately according to operating procedures.
• Ensure that the station consistently achieves KPIs.