Performance Manager (Digital Marketing)

TN United Kingdom; Manchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking digital marketing agency as a Performance Manager, where you will oversee client accounts and drive strategic development. This role emphasizes strong account management skills and offers the opportunity to work with top industry brands. You'll manage client budgets, mentor junior team members, and contribute to business growth while maintaining a flexible and supportive work environment. If you're solution-oriented and confident in building trust with clients, this is the perfect opportunity for you.

Qualifications

• Strong account management skills with a focus on client relationships.
• Experience in managing budgets and strategic development.

Responsibilities

• Overseeing daily client accounts and managing agency output.
• Mentoring junior team members and handling campaign optimizations.

Skills

Account Management

Excel

PowerPoint

Google Adwords

Facebook Business Manager

Experian location analyst

Driving License

Job description

Performance Manager (Digital Marketing Agency)

Location: Salford, Manchester

Hybrid working and flexible working hours

Salary: in line with market rate + discretionary bonus + benefits

Space & Time is a progressive Growth Marketing agency, established in 2000 with offices across the UK, including London, Surrey, Bournemouth, Edinburgh, and Manchester. We partner with top industry brands such as Facebook, Google, and Microsoft, and have won numerous industry awards. Our focus is on customer experience and delivering value through digital media, technology, performance creative, and training.

Our clients operate across sectors like property, food & drink, health, pharmaceutical, e-commerce, charity, finance, sport & leisure, and tourism. We pride ourselves on our talented team, our values of being committed, inclusive, authentic, and enterprising, and fostering a flexible, enjoyable, and supportive work environment.

The Role

The Client Experience team seeks a confident Performance Manager with strong Account Management skills to oversee daily client accounts. You will be the main contact, responsible for managing activities and strategic development, from briefing and media strategy to collaborating with internal teams to meet client objectives. You will lead meetings, represent the company, and make decisions with autonomy and support from senior managers. Confidence, solution orientation, and trust-building are key.

Team Summary

The Client Experience team is central to the agency, maintaining client relationships and ensuring delivery of marketing objectives through omnichannel media planning, buying, data strategy, technology, creative, and training. Responsibilities include:

• Managing client services and agency output, recommending process improvements
• Managing client budgets and negotiations
• Mentoring junior team members
• Handling campaign setup, optimizations, and reporting
• Attending client meetings and presenting insights
• Supporting new business growth
• Developing client strategies and proposing new solutions
• Maintaining industry knowledge and regional travel (20%)

Key Skills

• Proficiency in Excel and PowerPoint
• Experience with Experian location analyst
• Knowledge of Google Adwords and Facebook Business Manager
• Valid driving license

Join us on our transformational growth journey!