Performance Manager

We are looking for a Field Performance Manager to join Thames Water permanently.

You will guide and develop a team of skilled Mechanical, Electrical, and ICA technicians to safely achieve specific operational outputs to the required standards, within budget and deadlines.

• Working hours: 38 hours per week Monday – Friday.
• Base Location: Beckton STW, East London.
• Offering a salary up to £54,600 per annum, depending on skills and experience. Plus you will receive additional payment for participating in an out-of-hours rota.

• Control and audit site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company Health & Safety.
• Respond to any operational events within the geographical area and deliver excellent customer service.
• Provide leadership and management to our frontline workforce.
• Support the development of Technicians and maintain a good awareness of the operational needs of Water Treatment Works.
• Manage teams with a wide range of operational and mechanical expertise.
• Drive the performance of teams, ensuring that health, safety, and quality standards are maintained.
• Develop strong working relationships with other Thames Water business units and key framework contractors.

• Relevant experience working within Water or Wastewater treatment, or comparable industries.
• Qualification in Mechanical and Electrical or ICA.
• Previous experience in leading a high-performing operational team with excellent people and performance management skills.
• Good business/stakeholder awareness, together with an innovative and creative approach to problem-solving.
• Excellent communication and interpersonal skills, to interact with field-based colleagues and key stakeholders.
• Strong IT literacy skills as all work is managed through a SAP system; user training will be provided.
• Good working knowledge of health and safety legislation is essential.
• A full valid UK driving licence is required.

• 26 days holiday per year increasing to 30 with length of service (plus bank holidays).
• Free fitness plan and access to several well-being apps for you and up to three family members.
• Cycle to work scheme, up to £3,000 save money, get fit and help protect the environment.
• Access to various health and wellbeing services including specialist counselling sessions and virtual GP.
• Access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you identify growth opportunities.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Annual Personal Medical Assessments.

Find out more about our benefits and perks.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any barriers to success, so if you need assistance, we’re here to help.

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.