Performance Manager

idibu; Aylesbury; On-site; GBP 39,000 - 45,000; Full time

Job summary

An established industry player is seeking a Performance Manager to oversee operations across multiple sewage treatment works in Aylesbury. This role involves leading a dedicated team, ensuring compliance with health and safety standards, and driving operational efficiencies. The ideal candidate will possess a strong background in managing operational staff, with a focus on continuous improvement and customer service. The company offers a unique and rewarding work environment, with opportunities for career growth and a commitment to sustainability. Join a team that makes a real difference in protecting water resources for future generations.

Benefits

26 days holiday, increasing with service

WeCare health and wellbeing services

Generous Paternity Leave

Enhanced Maternity Leave

Qualifications

• Proven experience in managing operational teams, preferably in utilities.
• Strong focus on health and safety legislation and continuous improvement.

Responsibilities

• Lead Health & Safety culture and manage a multi-skilled team.
• Drive operational improvements and manage budgetary activities.

Skills

Health and Safety Management

Operational Management

Team Leadership

Financial Management

Continuous Improvement

Customer Service

IT Competency

Tools

Excel

Job description

We are looking for a Performance Manager to join Thames Water permanently.

You will be working across the geographical area of Aylesbury where you will be responsible for the day-to-day running of up to 15 Sewage Treatment Works along with managing a small multi-skilled team of up to 12 technicians.

Location - Aylesbury - HP19 8RT

You will operate out of the main site at Aylesbury but will visit other sites making a driving licence and car owner essential as you will need to travel throughout your working week.

You will work 36 hours a week Monday to Friday, along with participating in an out-of-hours rota for escalations and advice, for which you will receive additional payments.

What will you be doing as a Performance Manager

• You will effectively lead the Health & Safety culture of the team as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• With the impact of our operations on the environment being at the forefront of everything we do, you will be tasked to drive improvements in the operations of your sites and the assets within them, looking at ways to change what we do for the better of all parties, mainly our customers and of course THE ENVIRONMENT.
• Driving the team to achieve optimal performance in terms of work management, along with being responsible for developing the team and introducing new skills and Health & Safety Awareness.
• Managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget.
• Customer & Stakeholder Management - ensuring exceptional service to our customers with early personal interventions as required.

What should you bring to the role?

• Previous experience managing operational staff with a proven track record of engaging and developing their team, ideally with field-based members within the utility industry.
• Able to demonstrate a strong focus on continuous improvement.
• You will be used to taking the lead and achieving results, ideally within a similar industry.
• Possesses significant process management experience and knowledge with strong skills in operations, Health and Safety and Finance.
• Strong understanding of health and safety legislation.
• You will need to be competent in using IT equipment/systems and be able to interpret complex Excel spreadsheets.
• Financial management skills and commercial awareness to be able to demonstrate identifying and achieving financial efficiencies.
• Due to the nature of this role, a full, valid driving licence is needed.

What’s in it for you?

• Offering between £39,000 - £45,000 per annum, depending on your level of experience.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference in millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.