Performance Lead

NHS; Dartford; On-site; GBP 44,000 - 53,000; Full time

Job summary

A regional health service provider is seeking a Business Management support role in Dartford. The successful candidate will oversee business planning, reporting on performance indicators, and facilitating project developments. A degree and experience in a System 1 role are essential. The position offers a salary ranging from £44,485 to £52,521 annually within a full-time, permanent contract.

Qualifications

• Experience in a current System 1 role.

Responsibilities

• Monitor and report on performance indicators.
• Lead workstreams to improve data quality.
• Coordinate business planning processes.
• Develop complex project plans for service developments.

Skills

Communication and relationship skills

Education

Degree level qualifications

Advanced Excel and SQL

Job description

Overview

The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, Oxleas, South London and Maudsley NHS Foundation Trust, SLaM, and South West London and St George's Mental Health NHS Trust (SWLSTG). The partnership delivers mental health services to a population of more than three million people and aims to improve quality, use resources effectively, and deliver best practice consistently to all patients. The SLP includes services across 12 London boroughs and involves the Adult Secure Provider Collaborative, Liaison and Diversion, and Men’s MHTR services. Services are provided in London Police Custody suites, Magistrates and Crown Courts, and some community settings.

North London Provider Collaborative also delivers Liaison and Diversion and Men’s MHTR in its area, with a focus on sharing best practice and integrated working for a one London approach. Oxleas, on behalf of the SLP, holds a contract with Waythrough to deliver Community Link Workers and Peer Mentor Services as part of L&D and MHTR for men.

Role purpose and service context

The L&D service intervenes at the earliest opportunity when an individual comes into contact with the Criminal Justice System (CJS), typically starting at police contact to identify potential vulnerabilities. The model follows four phases: case identification, screening, assessment, and onward referral. The Primary Men’s MHTR service operates within a clinically focused framework and is structured into nine phases: identification, eligibility check and screening, practitioner assessment, consent, clinical lead approval, sentence, post-sentence case management, intervention and joint case management, and intervention completion.

Responsibilities

To support the Business Management Team and Directorate Management Team in delivering the Directorate\'s core business. The post holder will use management information to strengthen business planning and ensure delivery of strategic and service priorities. Responsibilities include:

• Monitoring and reporting on Trust-wide and local performance indicators; working with Informatics, BI and Clinical colleagues.
• Leading workstreams to improve data quality and ensure reporting accuracy.
• Co-ordination of the business planning process, including annual planning and Local Delivery Plan (LDP).
• Collating Directorate Annual Plan updates with the Directorate Senior Management Team; maintaining the Directorate risk register; reporting complex service activity to inform business planning.
• Supporting the development of local business plans aligned with Directorate priorities.
• Drafting agendas, collating papers, taking minutes, and following up actions for project and service development meetings.
• Developing complex project plans for service developments.
• Providing financial management support to the senior management team and facilitating delivery of financial information to monitor the budget and business planning process; including regular KPI reporting.
• Fostering close working relationships within the Directorate and across the Trust; undertaking other duties consistent with the role as required.

Qualifications and requirements

Education/Qualifications (Essential):

• Degree level qualifications
• Advanced Excel and SQL

Experience (Essential):

• Experience in a current System 1 role

Skills/Abilities/Knowledge (Essential):

• Communication and relationship skills

Other requirements

Disclosure and Barring Service (DBS): This post is subject to the Rehabilitation of Offenders Act and will require a DBS check.

Certificate of Sponsorship: Applications from job seekers who require Skilled Worker sponsorship are welcome to apply.

Details

Date posted: 24 September 2025

Pay scheme: Agenda for Change

Band: Band 6

Salary: £44,485 to £52,521 a year pa inc

Contract: Permanent

Working pattern: Full-time

Reference number: 277-7443419-FOR-A

Job location

Bracton Centre, Bracton Lane, Dartford, DA2 7AF

Employer details

Oxleas NHS Foundation Trust

Bracton Centre, Bracton Lane, Dartford, DA2 7AF

Employer website: http://oxleas.nhs.uk/