Performance Insights Analyst

Equifax Canada; Nottingham, Leeds, Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Contributory pension

Healthcare benefits

26 days holiday

Birthday day off

Job summary

Equifax is seeking a data analytics professional to design and deliver insights for internal stakeholders and clients, focusing on debt recoveries performance. You will translate objectives into a rigorous analytical plan and collaborate with cross-functional teams to drive data-driven decisions.

Ideal candidates have strong problem-solving, data management skills, and experience with SQL, Python, R or Excel in a debt or collections context.

Qualifications

• Strong analytical problem solving with high attention to detail.
• Ability to turn business goals into an analytical plan and deliverables.
• Experience with database environments and data manipulation using SQL, Python, R or Excel.

Responsibilities

• Design and deliver analytical insights to internal stakeholders and external clients.
• Identify opportunities to improve recoveries using data-driven decisions across sectors.
• Monitor and enhance customer outcomes through data management and analysis.
• Develop standards and processes to enable recoveries performance management.
• Collaborate with teammates and clients on recovery performance matters.

Skills

Analytical thinking

Translate business objectives into an

Education

Bachelor's degree in a numerical subject

Tools

SQL

Python

R

Excel

Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

This role is critical to maintaining our position at the forefront of the debt sector. The key to our success has been the high quality and flawless execution of debt recovery strategies for our clients and the ability to constantly innovate, demonstrating short and long term value.

The successful candidate will be responsible for focusing on driving performance of our clients' portfolios to deliver superior collections, recoveries and customer outcomes. You will also be expected to work closely with a range of internal stakeholders and the wider Data & Analytics community to develop and deliver initiatives.

What you’ll do

• Design and deliver analytical insights to internal stakeholders and external clients
• Look for opportunities to enhance our recoveries capabilities through the use of data-driven decision-making across both public and private sector clients
• Monitor and improve customer outcomes through data management and analysis
• Shape and put into practice standards and processes that will empower recoveries performance management
• Collaborate with and provide support to team members, internal colleagues and external clients on recoveries performance matters

What skills and experience you need

• Good problem-solving and analytical skills with keen attention to detail
• Ability to translate business objectives into an analytical agenda
• Experience with database environments and dataset manipulation using analytical software such as SQL/Python/R/Excel
• Interpersonal and relationship building skills, with confidence and ability to influence others
• Experience of delivering high quality output to tight deadlines

What could set you apart

• Bachelor's degree in a numerical subject (Mathematics, Statistics, etc.) or equivalent
• Previous experience of designing, delivering and improving collections strategies

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday) , paired with Friday Flexibility to wrap up your week remotely.

The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

Primary Location: GBR-Nottingham

GBR-Leeds-6-Wellington, GBR-London

Function: Data and Analytics

Schedule: Full time