Performance Insight Lead

National Grid plc; Warwick; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

National Grid plc is seeking a Performance Insight Lead in Warwick to shape how performance is measured and improved across Asset Operations. The role focuses on developing KPIs, reporting solutions, and dashboards that enable informed decision-making for a reliable energy network.

You will partner with stakeholders, use Power BI and AI-powered analytics to translate data into actionable insights, and drive continuous improvement across the organisation.

Qualifications

• Experience developing and maintaining high-impact dashboards and visual analytics using Power BI and Tableau.
• Strong understanding of data modelling and data visualisation principles.
• Experience gathering, interpreting and refining business requirements to develop effective reporting solutions.
• Excellent communication and stakeholder management skills, with ability to influence and balance priorities across multiple stakeholders.
• Strong analytical and problem-solving skills to identify trends, risks and opportunities from data.

Responsibilities

• Design, develop and maintain Power BI dashboards and visual reports for data-driven decision making.
• Collaborate with stakeholders to understand performance objectives and reporting requirements.
• Leverage AI-powered tools to create insightful dashboards.
• Refine requirements to ensure metrics, KPIs and measures are right for the business.
• Partner with Data and Governance for trusted data foundations.
• Develop performance frameworks aligned to strategic goals across Asset Operations.
• Analyse trends and anomalies to identify insights and improvement actions.
• Facilitate performance reviews to drive data-informed actions.

Skills

Power BI

Tableau

Data modelling

Stakeholder management

Communication

Analytical thinking

Tools

Snowflake

Microsoft Fabric

Job description

At National Grid, we keep people connected and society moving. As we continue to drive the energy transition and build a cleaner, more sustainable future, we're looking for talented people who can help turn data into meaningful insight.

We're recruiting a Performance Insight Lead to join our Asset Operations team. This role is based in Warwick, and we encourage a hybrid working approach, although we’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

In this role, you'll help shape how performance is measured, understood and improved across the business. Working within a collaborative team, you'll lead the development of performance metrics, KPIs and reporting solutions that support informed decision-making at all levels.

This is more than creating dashboards. You'll partner with stakeholders to understand business challenges, identify what success looks like and translate complex data into actionable insights. Using Power BI, AI-powered analytics and modern reporting techniques, you'll deliver solutions that help teams identify trends, manage risks, uncover opportunities and drive continuous improvement.

If you're passionate about data, performance and making a real impact, this is an exciting opportunity to help shape the future of Asset Operations while supporting the delivery of a reliable and resilient energy network.

What You’ll Do:

• Design, develop and maintain impactful Power BI dashboards and visual reports that enable data-driven decision making.
• Work closely with business stakeholders to understand performance objectives, reporting requirements and desired outcomes.
• Use AI-powered tools and techniques to create insightful dashboards that support data-driven decision-making.
• Challenge and refine requirements to ensure the right metrics, KPIs and measures are being developed.
• Partner with Data and Governance teams to ensure reporting solutions are built on trusted, high-quality data.
• Develop and embed performance frameworks that support strategic goals across Asset Operations.
• Analyse trends, patterns and anomalies to identify insights, risks and opportunities for improvement.
• Facilitate performance reviews and discussions, helping teams understand the story behind the data and identify appropriate actions.

What You’ll Have:

You're passionate about using data to solve business problems and have the confidence to engage, influence and challenge stakeholders at all levels. Rather than simply taking a requirement and building a report, you're someone who seeks to understand the wider business need, asks the right questions and recommends the most effective solution.

You'll combine strong technical expertise with excellent communication skills, enabling you to turn complex data into meaningful insight that drives action.

You'll also have:

• Experience developing and maintaining high-impact dashboards and visual analytics using Power BI and/or Tableau.
• Strong understanding of data modelling, data visualisation principles and relational databases.
• Experience gathering, interpreting and refining business requirements to develop effective reporting solutions.
• Strong communication and stakeholder management skills, with the ability to influence, challenge constructively and balance competing priorities across multiple stakeholders in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to identify trends, risks and opportunities from data.
• Experience facilitating discussions that help teams understand performance and drive improvement actions.
• Understanding of asset management principles (IAM) and regulatory frameworks.
• Experience working with data platforms such as Snowflake or Microsoft Fabric.
• Exposure to asset-intensive industries such as Utilities, Energy or Infrastructure.
• Experience using AI-powered tools or advanced analytics techniques to generate business insights.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What You'll Get:

As well as your base salary, you will receive a bonus based on personal and company performance also a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to several flexible benefits such as a share incentive plan and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

The closing date for this vacancy is Midnight 9 November 26, with interviews due to take place w/c 23 November 26 onwards. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About Us:

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

#LI-JM1

#LI-hybrid

Further Information:

• This is a Level 7 role.
• Location: Warwick.
• Role closes: 9 November 26.
• Interviews: 23 November 26 onwards.
• Manager: Ameet Singh Thind
• Recruitment Business Partner: Jermaine Maskrey

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.