Performance Insight and Quality Assurance Officer

Lincolnshire pa.; Swineshead; On-site; GBP 28,000 - 42,000; Full time

Job summary

Lincolnshire County Council's Strategic Commissioning Service is recruiting an Assurance & Improvement Officer to turn data and evidence into action, strengthen quality and compliance, and improve outcomes for people across Lincolnshire. You’ll analyse service performance, support audits and inspections, and help develop assurance processes while working across Adult Care, Commissioning and Corporate Services.

Full training will be provided.

Qualifications

• Experience in handling information and data to support decisions.
• Ability to produce clear reports and insights.
• Willingness to learn digital and AI tools.
• No prior assurance or adult social care experience required; full training provided.

Responsibilities

• Bringing together and analysing information from multiple sources to create a clear picture of service performance.
• Reviewing evidence, data and documentation to identify themes and support evidence-based decision-making.
• Building and maintaining assurance evidence that demonstrates impact, compliance and continuous improvement.
• Producing reports, dashboards, briefings and assurance information for managers and senior leaders.
• Supporting audit, review, inspection and quality assurance activity, including responses to regulatory and governance requirements.
• Helping to develop and improve assurance approaches, business processes and systems that support effective service delivery.
• Working collaboratively across Adult Care, Commissioning and Corporate Services to identify opportunities for improvement.

Skills

Data analysis

Evidence-based decision making

Report writing

Organised / meticulous

Team collaboration

Tech & AI tools

Tools

Dashboards

Job description

Lincolnshire County Council's Strategic Commissioning Service is recruiting an Assurance & Improvement Officer to turn data and evidence into action, strengthen quality and compliance, and improve outcomes for people across Lincolnshire. You’ll analyse service performance, support audits and inspections, and help develop assurance processes while working across Adult Care, Commissioning and Corporate Services.

Full training will be provided.