Performance-Driven Restaurant Manager (Hiring Immediately)

ZipRecruiter; Brierley Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to lead their team in a vibrant restaurant environment. This role emphasizes creating a positive atmosphere, nurturing talent, and driving sales through effective management. With a focus on exceptional customer service and team development, you'll play a key role in enhancing the dining experience. Join a company that values individuality and supports its team with a range of perks, including bonuses and flexible pay options. If you are a dynamic leader ready to make a difference, this opportunity is perfect for you.

Benefits

Bonus scheme up to £3,000

Share of the tips

Access to earnings before payday

Free food on shift

50% off food outside work

Family-friendly policy

New menu experiences

Wagamama parties

Recognition programme

Pension scheme

Qualifications

• Inspirational leader focused on team development and performance.
• Ability to create a positive environment and drive sales.

Responsibilities

• Support team development while driving restaurant performance.
• Manage budgeting, inventory, and marketing strategies.

Skills

Leadership

Coaching

Problem Solving

Sales Management

Customer Service

Job description

Job Description

Assistant General Manager | Bentley Bridge / Merry Hill / Telford | Full Time

Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants, we are looking for an Assistant General Manager to join us on our continuous journey to nourish us all from bowl to soul.

The Role |

As an Assistant General Manager, you’ll be an inspirational leader, creating a positive environment for your team and guests. You will support in continuous coaching and developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.

If you...

1. Focus on creating a positive environment where your team feels cared for and listened to, celebrating successes. Prioritising nurturing and developing talent within your team, role modelling a coaching culture within the management team.
2. Create a culture where all guests feel valued and cared for, ensuring that every interaction reflects exceptional service, whether through your own efforts or by equipping your team with the necessary skills and mindset.
3. Actively drive sales through your team, creating challenging and achievable targets, supporting the General Manager with budgeting, inventory management, labour management, and strategic marketing. Understanding the business and local area to support commercial decision making.
4. Are a forward-thinking problem solver, able to think on your feet and make quick decisions.
5. Really want to understand your team and their needs, recognising what drives them, allowing them to nourish and flourish in their role and career.

We’d love to hear from you

What’s in it for you |

1. Bonus scheme – up to £3,000 a year bonus opportunity.
2. Share of the tips.
3. Access up to 30% of your earnings before pay day with Wagestream.
4. Free food on shift – yes, anything from our menu! Plus 50% outside of work to treat your friends and family.
5. An industry leading family-friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay and 13 weeks half pay).
6. Be the first to experience our brand-new menus.
7. Wagamama parties throughout the year with VIP guests.
8. Be known nationwide as a Love Above the Door legend – our recognition programme.

In addition to this, we offer all the usual such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships, and long service awards.

Be you, be wagamama

Wagamama is proudly part of confident.

*100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.