Performance / Commercial Analyst

Jll; Park Central; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Pension scheme

Life Assurance

Health care scheme

36.5 hours/week

Job summary

Hall & Kay is looking for a finance/operational analyst to analyse financial and operational data, delivering actionable insights to drive profitability and efficiency. You will bridge finance, operations, and business units, preparing monthly and quarterly performance reports and partnering with leadership on strategic initiatives.

The ideal candidate has 3-5 years in a finance/analysis role, strong Excel and BI tool experience, and excellent communication to translate data for non-finance

Qualifications

• 3-5 years in financial analysis, management accounting, business analysis or commercial finance within a service organisation.
• Demonstrated track record of delivering insights that influenced business decisions.
• Advanced Excel proficiency with pivot tables and data modelling.
• Experience with BI and visualization tools such as Power BI or Tableau.
• Understanding of financial statements, cost analysis, forecasting techniques.
• SQL or database query skills are desirable.
• Strong communication skills and ability to present complex data clearly.

Responsibilities

• Prepare and analyse monthly, quarterly, and annual financial performance reports vs budgets and forecasts.
• Monitor key financial metrics and performance across service lines and regions.
• Analyse operational metrics such as delivery efficiency, utilization, productivity, quality, and CSAT.
• Identify bottlenecks and opportunities for process improvement.
• Conduct cost-benefit analyses for operational initiatives and projects.
• Track and report operational KPIs, creating dashboards for stakeholders.
• Collaborate with operations, sales, and leadership to understand business challenges.
• Translate complex data into clear actionable insights for non-financial stakeholders.
• Support business case development for new services, contracts, investments, and initiatives.
• Provide analytical support during contract negotiations and pricing reviews.
• Maintain and enhance reporting systems, dashboards, and data visualisation tools.
• Ensure data accuracy and integrity across sources; automate routine reporting.

Skills

Advanced Excel

Financial analysis

Forecasting techniques

Commercial acumen

Presentation & storytelling

Synthesize data from multiple sources

Cross-functional collaboration

Education

Accounting / Business / Economics degree or related quantitative field

Tools

Power BI

Tableau

Corrigo

SQL

Job description

To analyse financial and operational data to provide actionable insights that drive business performance, optimise service delivery, and support strategic decision-making across the organisation. Bridge the gap between finance, operations, and business units to enhance profitability and operational efficiency. What you will be doing

• Prepare and analyse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts. Identify variances, trends, and drivers of financial performance across service lines, business units, and geographic regions.
• Monitoring of key financial metrics.
• Analyse operational metrics such as service delivery efficiency, utilisation rates, productivity, quality indicators, and customer satisfaction scores.
• Identify operational bottlenecks, inefficiencies, and opportunities for process improvement.
• Conduct cost-benefit analyses for operational initiatives and improvement projects.
• Track and report on operational KPIs, creating dashboards and scorecards for stakeholder visibility.
• Collaborate with operations, service delivery, sales, and leadership teams to understand business challenges and opportunities.
• Translate complex data into clear, actionable insights and recommendations for non-financial stakeholders.
• Support business case development for new services, contracts, investments, and strategic initiatives.
• Provide analytical support during contract negotiations, pricing reviews, and client profitability assessments.
• Maintain and enhance financial and operational reporting systems, dashboards, and data visualisation tools.
• Ensure data accuracy, consistency, and integrity across multiple sources and systems.
• Automate routine reporting processes to improve efficiency and reduce manual effort.
• Develop ad-hoc analyses in response to management requests and emerging business questions.
• Identify opportunities to enhance analytical processes, reporting frameworks, and decision-making tools.
• Recommend and implement improvements to financial and operational performance measurement.
  Professional qualifications in Accounting, Business, Economics, or related quantitative field (or progress toward them) preferred but not essential (depending on work related experience)
• 3-5 years in financial analysis, management accounting, business analysis, or commercial finance role within a service organisation (essential).
• Demonstrated track record of delivering impactful insights that influenced business decisions. Experience working with large datasets and reporting systems (essential).
• Advanced Excel proficiency including pivot tables, complex formulas, and data modelling (essential).
• Experience with business intelligence and visualisation tools (Power BI, Tableau, or similar) (essential).
• SQL or database query skills (desirable).
• Understanding of financial statements, management accounting principles, and cost analysis (essential).
• Statistical analysis and forecasting techniques (essential).
• Experience of working with Corrigo (desirable).
• Strong problem-solving abilities with attention to detail and accuracy.
• Ability to synthesize complex data from multiple sources into coherent insights.
• Commercial acumen to understand business drivers and operational realities.
• Excellent written and verbal communication skills with ability to present complex information clearly.
• Skilled at creating compelling presentations and visualizations for diverse audiences.
• Ability to synthesize complex data from multiple sources into coherent insights and influence business change.
• Understanding of service business models, cost structures, and value drivers.
• Awareness of operational processes and service delivery metrics. Client and commercial mindset.
• Collaborative team player who builds strong cross-functional relationships.
• Adaptable and comfortable working in a fast-paced environment with competing priorities. High integrity in handling confidential financial and operational information.
  At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction., What sets us apart? Our culture. What we call 'the Hall & Kay way'.…it's a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.
• Competitive & negotiable salary depending on experience.
• 25 days holiday plus bank holidays and option to buy 5 days
• Contributory company pension scheme
• Life Assurance
• Health care scheme
• Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00)