Performance and Optimisation Consultant

Yorkshire Building Society; Bradford; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Holiday 28 days + Bank Holidays + buy

On target bonus 7% (up to 15%)

Pension up to 11%

Healthcare

My Benefits portal

Job summary

Yorkshire Building Society is seeking a Performance & Optimisation Consultant to turn complex data into actionable insight for the Homes team. You will develop KPIs, dashboards and performance metrics to support senior decision-making and drive efficiencies.

You will translate data into compelling stories, prioritise reporting requests, and collaborate across the Homes function to embed continuous improvement and evidence-based decisions, contributing to cost management and performance

Qualifications

• Experience building and delivering MI reports, performance dashboards and data visualisations.
• Strong technical capability using Power BI, Tableau and Power Automate.
• A track record of identifying operational improvement opportunities and supporting their implementation to deliver measurable outcomes.
• Strong analytical skills, with the ability to interpret complex data and translate findings into meaningful business insight.
• Excellent stakeholder management skills, with experience partnering with senior leaders and balancing competing priorities.
• Confidence influencing decision making and challenging constructively when required.
• Highly organised, with the ability to manage multiple demands while maintaining quality and focus.

Responsibilities

• Develop and maintain KPIs, dashboards and performance metrics aligned to Homes' strategy, priorities and objectives.
• Deliver high quality management information and actionable insight to support decision-making across the business.
• Identify opportunities to improve operational efficiency, reduce costs and create additional capacity, helping to drive performance improvements.
• Lead the prioritisation and management of insight and reporting requests, ensuring focus remains on the highest-value activity.
• Act as a trusted advisor on cost management, supporting operations, projects and business cases with robust analysis and recommendations.
• Translate data into compelling stories and clear recommendations that influence senior stakeholders and drive action.
• Collaborate with teams across Homes to embed a culture of continuous improvement and evidence-based decision making.

Skills

Power BI

Tableau

Power Automate

MI reporting

Data visualization

Stakeholder management

Tools

Power BI

Tableau

Power Automate

Job description

Performance & Optimisation Consultant

We're looking for a Performance & Optimisation Consultant to play a pivotal role in helping our Homes team perform at its best. This is a high impact position where as part of a centre of excellence, you'll turn complex data into meaningful insight, ensuring leaders have the right information, at the right time, to make informed decisions that improve performance, drive efficiencies, reduce costs and create capacity.

Working with the Homes Senior Leadership Team, you'll be at the heart of performance management, providing visibility of what matters most and identifying opportunities to continuously improve how we operate. The insight you provide will directly influence strategic and operational decision making across the function.

This is a key role in the Homes team. The work you do will have a direct impact on strategic decisions, making this an exciting opportunity for someone who enjoys combining data, insight and continuous improvement to deliver meaningful business outcomes.

About the Role

• Develop and maintain KPIs, dashboards and performance metrics aligned to Homes' strategy, priorities and objectives.

• Deliver high quality management information and actionable insight to support decision-making across the business.

• Identify opportunities to improve operational efficiency, reduce costs and create additional capacity, helping to drive performance improvements.

• Lead the prioritisation and management of insight and reporting requests, ensuring focus remains on the highest-value activity.

• Act as a trusted advisor on cost management, supporting operations, projects and business cases with robust analysis and recommendations.

• Translate data into compelling stories and clear recommendations that influence senior stakeholders and drive action.

• Collaborate with teams across Homes to embed a culture of continuous improvement and evidence-based decision making.

About You

• Experience building and delivering MI reports, performance dashboards and data visualisations.

• Strong technical capability using Power BI, Tableau and Power Automate.

• A track record of identifying operational improvement opportunities and supporting their implementation to deliver measurable outcomes.

• Strong analytical skills, with the ability to interpret complex data and translate findings into meaningful business insight.

• Excellent stakeholder management skills, with experience partnering with senior leaders and balancing competing priorities.

• Confidence influencing decision making and challenging constructively when required.

• Highly organised, with the ability to manage multiple demands while maintaining quality and focus.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

Development.

We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.

We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 28 days plus Bank Holidays, as well as the option to buy up to a further 5 days.

• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).

• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.

• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.

• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.