Performance and Intelligence Manager - Adult Social Care and Health

Your Croydon; Croydon; Hybrid; GBP 58,000 - 61,000; Full time

Job summary

Join a leading council as a Performance and Intelligence Manager in Adult Social Care and Health. This strategic role offers an opportunity to enhance data-driven decision-making and champion performance improvements while promoting teamwork. Enjoy excellent benefits including a generous pension scheme, flexible working arrangements, and ample annual leave.

Benefits

Pension scheme with 20% employer contribution

32 days annual leave plus Bank Holidays

Investment in staff well-being

Flexible working and work from home options

Qualifications

• Proven track record in stakeholder engagement.
• Experience in adult social care.
• Strong leadership and management capabilities.

Responsibilities

• Lead on performance and intelligence analysis.
• Manage statutory returns for external regulators.
• Promote quality assurance across processes.

Skills

Stakeholder relationship building

Leadership

People management

Data quality assurance

Performance improvement

Teamwork

Job description

Job title: Performance and Intelligence Manager - Adult Social Care and Health

Department: Assistant Chief Executive

Location: Croydon Council (CR0)

Grade / Salary: Grade 16 / £58,692 - £60,819

Hours of work: 36 per week / Monday – Friday

Contract type: Permanent

The opportunity

This is an exciting time to join the Programmes & Performance Service as we strive to get effective use of data at the heart of the design and delivery of excellent services. We are looking for a performance & intelligence specialist, with a background in Adult Social Care, to build on what has been achieved so far.

About you

We are looking for someone who:

• · Has a proven track record of building and developing stakeholder relationships to enable them to be an effective business partner to the ASCH directorate.
• · Can demonstrate evidence of excellent leadership and people management skills.
• · Will lead on identifying and providing high quality performance and intelligence, highlighting areas of progress and under performance to senior managers and the ASCH directorate management team.
• · Will champion data quality, allowing evidence based decision making and to identify areas of weakness to allow performance and business improvement.
• · Will lead on ensuring that the council meets its requirements to external regulators by managing the timely completion and submission of the relevant statutory returns.
• · Can work proactively to promote quality assurance across processes to challenge and assess effectiveness against organisational strategies and plans.
• · Will support, develop and co-ordinate the response to the local government inspection, assessment and compliance frameworks.
• · Will ensure that the most appropriate actions are taken to resolve problems as they occur.
• · Is a team player, happy to share knowledge and coach junior team members.

Why join us

· A pension scheme with an average employer contribution of 20%

· 32 days’ annual leave in addition to Bank Holidays

• Investment into your staff well-being
• Great team ethos
• The culture at Croydon is very much about working together to make positive change

· Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

Click here to view the role profile

Closing date: Monday 14th July 2025 @ 11.59pm

Disclaimer

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

If you would like to discuss the role in more detail, please contact the Head of Performance and Programmes by email on [e-mail]

Additional Information