Performance and Information Manager

WMJobs; Stafford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Staffordshire County Council is seeking an experienced Performance and Information Manager to lead a team of analysts and develop reporting for Children’s Services and multi-agency partnerships. You’ll shape data insight and apply predictive analytics to improve services for children and families.

You will oversee statutory reporting, related assurance activities and use advanced Power BI skills to translate service needs into robust BI solutions. Hybrid working is available.

Qualifications

• Experience leading analytical teams and delivering high-quality reporting.
• Knowledge of statutory reporting and inspection requirements.
• Advanced knowledge of Power BI, Power Query and DAX for data solutions.

Responsibilities

• Lead and develop a team of analysts and set priorities.
• Deliver reporting and dashboards to meet information needs across Children’s Services and partners.
• Provide insight and challenge to senior leaders for improvement.
• Lead statutory reporting and intelligence for inspections and audits.
• Use forecasting and predictive analytics to shape future services.

Skills

Leadership

Power BI

Power Query

DAX

Data modelling

Forecasting

Analytical thinking

Communication

Education

Knowledge of statutory frameworks (Children’s Services)

Tools

GDPR compliance

Job description

Staffordshire County Council,

We’re looking for an experienced Performance and Information Manager to help us on our journey to support Children’s Services in developing data and insight that improves services for children and families. You’ll manage and develop a team of analytical professionals and work with ICT and digital colleagues to keep reporting responsive to changing needs and technology.

Our work spans early help, social work, education and youth offending, offering varied challenges and the opportunity to see your work inform decisions.

You’ll work with partners to develop shared insight that supports joint decisions and better outcomes for children and families. Together, you’ll identify shared information needs and strengthen how data is brought together. Experience of developing shared data and insight in a multi-agency partnership would be particularly welcome.

Working closely with stakeholders, you’ll provide insight and constructive challenge to inform senior leaders’ decisions and support service improvement.

We support flexible and hybrid working but also value opportunities to collaborate and learn together. We therefore aim to spend at least two days a week working together in the office, with additional office attendance sometimes required during inspections or other priority activity.

Main Responsibilities

• Lead and develop a team of analysts, setting priorities and maintaining high-quality delivery.
• Lead the development and delivery of reporting that meets shared information needs and supports better decisions across Children’s Services and multi-agency partnerships, including dashboards and technical solutions.
• Provide insight, assurance and constructive challenge to senior leaders, identifying risks and opportunities for improvement.
• Lead statutory reporting and intelligence for inspection, audit and improvement activity.
• Use forecasting, predictive analysis and emerging technology to help shape future services and reporting.

The Ideal Candidate

• a supportive, organised leader who develops analytical professionals, sets priorities and balances demands with sound judgement and attention to detail. You’ll bring performance-management experience, leading the use of outcome-based intelligence to improve services and outcomes for children and families.
• experience of leading or assuring statutory or regulated reporting, interpreting complex guidance and overseeing intelligence, evidence and assurance for inspections, regulatory activity and organisational self-evaluation. Knowledge of Children’s Services statutory frameworks, national agendas and best practice would be particularly welcome.
• lead reporting development with advanced knowledge of Power BI, Power Query, DAX and data modelling. You’ll translate service needs into technical specifications and sustainable business intelligence solutions, guide data architecture and technical decisions, and oversee data quality, recording standards and GDPR compliance.
• lead and quality‑assure complex analysis, applying predictive analysis, demand and capacity management, and appropriate statistical methods in a public‑sector context. You’ll question assumptions and communicate evidence, findings and recommendations clearly to technical and non‑technical audiences.
• build trusted relationships with senior leaders, managers and partners, leading evidence-based performance conversations, influencing decisions and offering constructive challenge.

Interviews

Interviews will be held during the week starting 14th December with a potential video interview stage the week prior.

Our Recruitment Process

We anonymise applications during shortlisting to ensure only relevant information is considered.

Please note

The minimum criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes detailed below.

About Staffordshire County Council

We are no ordinary county council

Our Values

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.