Performance and Development Administrator

Compass Children's Homes; Syston; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Career Development

Competitive Salary

Wellbeing support

Bonuses

Discounts & Awards

Life Assurance Scheme

Increased Holiday

Job summary

Compass Children's Homes is seeking a highly organised administrator to support learning, development and qualification activities. You will manage learner records, coordinate training communications and arrange events, ensuring data accuracy and compliance.

You will produce management information, handle stakeholder queries and process purchase orders via Planergy, contributing to effective performance monitoring and a collaborative team environment.

Qualifications

• Previous experience in an administrative role.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• Strong communication and relationship-building skills.
• Ability to work independently and as part of a team.
• Experience within Learning & Development, HR, Education or Training environments is desirable, as is experience of qualification or certification administration.
• Knowledge of the AQA Unit Award Scheme would be an advantage.

Responsibilities

• Coordinating learning, development and qualification activities.
• Maintaining accurate learner, training and qualification records.
• Managing training communications, attendance records, feedback and certification activity.
• Supporting the administration of the AQA Unit Award Scheme and certification processes.
• Producing reports and management information to support compliance and performance monitoring.
• Coordinating training events, including venues, resources and learner communications.
• Managing queries through the Learning inbox and providing excellent stakeholder support.
• Raising and processing purchase orders through the Planergy system.

Skills

Administrative experience

Organisational skills

Attention to detail

MS Office (Excel, Word, Outlook)

Communication skills

Teamwork

Learning & Development knowledge

AQA Unit Award Scheme knowledge

Tools

Planergy

Job description

About The Role

Are you a highly organised administrator with excellent attention to detail? Do you enjoy coordinating activities, managing data, and providing outstanding support to colleagues and stakeholders? If so, we'd love to hear from you.

What you'll be doing

• Coordinating learning, development and qualification activities.
• Maintaining accurate learner, training and qualification records.
• Managing training communications, attendance records, feedback and certification activity.
• Supporting the administration of the AQA Unit Award Scheme and certification processes.
• Producing reports and management information to support compliance and performance monitoring.
• Coordinating training events, including venues, resources and learner communications.
• Managing queries through the Learning inbox and providing excellent stakeholder support.
• Raising and processing purchase orders through the Planergy system.

What we're looking for

• Previous experience in an administrative role.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• Strong communication and relationship-building skills.
• Ability to work independently and as part of a team.

Experience within Learning & Development, HR, Education or Training environments is desirable, as is experience of qualification or certification administration. Knowledge of the AQA Unit Award Scheme would be an advantage.

The benefits of joining Compass Community

• Career Development - We offer many career paths, recognising hard work & supporting you into senior roles.
• Competitive Salary - using structured pay grades based on your training and experience.
• Wellbeing – Access to therapeutic wellbeing sessions with our Therapeutic Services team.
• Bonuses– receive £200 service award on your two-year anniversary, plus up to £500 special recognition service for outstanding practice.
• Discounts & Awards - Access to our health and wellbeing support platform. Receive cashback for various medical and wellbeing appointments and treatments with our MediCash scheme.
• Life Assurance Scheme - 3 x annual salary after successful completion of your probation review.
• Increased Holiday– 26 days increasing gradually to 30 days after 4 years’ service.

Compass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As we continue to grow, we know that we must have the most talented employees with diverse backgrounds, cultures, perspectives, and experiences to support our children and young people.