Performance and Data Analyst

Leicestershire County Council; East Midlands; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A local government organization is seeking a skilled individual to join their Service Progression and Sustainability Team. This hybrid role involves supporting Social Care and Targeted Early Help colleagues with data analysis and system enhancements. The successful candidate will have relevant academic qualifications and strong skills in report preparation and data interpretation. A commitment to equality and inclusivity is essential.

Benefits

Flexible working arrangements

Continuous professional development

Qualifications

• Have recognized Academic Qualifications or substantial demonstrable experience.
• Able to prepare reports confidently and accurately.
• Good understanding of performance management and quality assurance.

Responsibilities

• Support Heads of Service and Service Managers with data analyses.
• Ensure systems work effectively for Social Care and Early Help.
• Collaborate on data collation for Improvement Cycle Meetings.

Skills

Report preparation

Data analysis

IT applications usage

Communication skills

Prioritization

Education

Recognized Academic Qualifications

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Tableau

Power BI

Mosaic

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester LE3 8RA

Worker Category: Hybrid Worker

Salary: £28,605 to £31,029 per annum (pro-rata for part-time)

Working Hours: 37 full-time (Tuesday and Thursday at County Hall)

Contract Type: Permanent

Closing Date: 5th October 2025

Interview Date(s): 14th October 2025

When looking at a data set, are you curious, yet creative and critical in your thinking? Could you help Social Care and Targeted Early Help colleagues be the same?

Come and join our small and highly regarded team working with colleagues across the whole of Social Care and Targeted Early Help Services in building on excellence and continuous improvement.

About the Role

The Service Progression and Sustainability Team supports Social Care and Targeted Early Help Services in the sustainability of new ways of working. Therefore, the person we are looking for will be comfortable supporting Heads of Service, Service Managers, and Team Managers daily.

You will work with colleagues from Business Intelligence to ensure consistent and accurate data and information is maintained and accessible.

Your work with IT colleagues will help ensure that systems are working effectively for Social Care and Early Help colleagues. You will be involved in discussions analysing system requirements, organising the implementation of system enhancements, and testing new developments to ensure they meet the needs of Social Care and Early Help.

The focus of this role is on continuous service improvement and progression. You will align systems and processes, to reduce duplication, ensuring data is high quality and clean.

You will support teams with the collation of data for monthly Improvement Cycle Meetings. You will also attend these meetings and support colleagues as they make data-informed decisions.

A thirst for continuing professional and personal development is crucial to this role to ensure that skills and knowledge are maintained and updated as you inspire, generate enthusiasm, and share good practice. This will support your ability to help develop and present training materials.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

Please refer to the 7 point criteria giving examples of how you meet the criteria below.

• Have recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in a relevant area, or substantial demonstrable experience as identified in the following points.
• Be able to prepare reports confidently and accurately for managers analysing and interpreting quantitative or qualitative data and present findings to a wide range of audiences.
• Have a good understanding of performance management, continuous improvement, quality assurance and service improvement tools.
• Form and maintain constructive working relationships with colleagues at all levels and communicate effectively with a wide range of people.
• Be able to use information technology applications to a high standard i.e Microsoft Outlook, Word, Excel, and be able to quickly learn how to use Tableau, Power BI, and Mosaic.
• Be able to prioritise effectively a wide range of competing demands to meet deadlines whilst still ensuring accuracy of work, respond flexibly to changing requirements, and work under minimal supervision.
• Apply the principles of equal opportunities in service provision, promoting anti-discriminatory practice.

You must also have an understanding of, and commitment to,equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\'s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Chris Chorlton, Service Progression Team Manager

Email: [e-mail]

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the Apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions.