Performance and Business Manager - Oxford Clinic

Oxford Health NHS Foundation Trust; Oxford; On-site; GBP 35,000 - 45,000; Full time

Job summary

The Oxford Health NHS Foundation Trust is seeking a Performance and Business Manager to enhance forensic mental health care. The successful candidate will manage performance frameworks, administrative support, and data accuracy, contributing to a high-performing team and ensuring operational efficiency.

Benefits

Career progression opportunities

Annual leave starting at 27 days plus bank holidays

NHS discounts

Pension scheme

Employee Assistance Programme

Mental Health First Aiders

Support groups

Qualifications

• Experience in performance and business management in healthcare.
• Knowledge of data collection and reporting.
• Strong analytical and organizational skills.

Responsibilities

• Develop and maintain performance and business reports.
• Manage and oversee administrative tasks for the ward.
• Monitor and address KPIs efficiently.

Skills

Performance Management

Data Analysis

Budget Management

Administrative Support

KPI Monitoring

Job description

Are you a forward-thinking individual dedicated to excellence, growth, and innovation? Would you like to make a difference in how we deliver forensic mental health care in the NHS?

We are recruiting a Performance and Business Manager to join us at Kennet Ward, based at our Littlemore Mental Health Centre in Oxford. The role involves developing and facilitating the local performance framework, ensuring timely and accurate data collection and submission.

Kennet Ward is a 16-bed medium secure ward located in the Oxford Clinic, offering services to individuals suffering from enduring mental illness. You will coordinate secretarial and administrative support to the ward, drive the local performance framework, monitor KPIs, and ensure operational efficiency. Additionally, you will support Ward Managers and Matrons in routine staff management, including sickness, annual leave, training, and performance management.

If this aligns with your expertise and you want to join a supportive, high-performing team, we would love to hear from you!

Key Responsibilities include:

1. Producing, analyzing, and presenting routine and ad hoc performance and business reports, ensuring accuracy and relevance.
2. Developing regular data quality audits and collaborating with Workforce colleagues to address issues for continuous improvement.
3. Monitoring KPIs rigorously and flagging issues early to senior managers.
4. Building the electronic ward rota for nursing staff, considering skill mix, requests, training, and flexible working.
5. Analyzing budget hotspots/trends related to rota and resources, and working with the ward manager to implement mitigation strategies.
6. Overseeing annual leave and time-owing practices, identifying patterns, and escalating concerns.
7. Line managing the ward administrator to ensure effective administrative support.

Please refer to the attached job description for a comprehensive list of duties.

Oxford Health is a great place to work. To showcase your best self in your application, please read the “Candidate Guide to Making an Application” and tailor your supporting statement to the role, addressing essential criteria.

We provide physical, mental health, and social care across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics, and homes, aiming to provide care as close to home as possible. Our vision is that everyone receives: “Outstanding care delivered by an outstanding team.”

Our values are: “Caring, safe, and excellent.”

We offer numerous benefits including career progression opportunities, tailored learning and development, annual leave starting at 27 days plus bank holidays (rising to 33), NHS discounts, pension scheme, lease car, cycle scheme, Employee Assistance Programme, Mental Health First Aiders, staff accommodation (waiting lists may apply), and support groups.

For further details or informal visits, contact:

• Name: Liane Randall
• Job Title: Ward Manager
• Email: [e-mail]
• Telephone: [phone]

At Oxford Health NHS Foundation Trust, we value experience, aptitude, motivation, and shared values. If you don’t meet all requirements but are excited about this opportunity, please get in touch. We’re happy to discuss the role further before you apply.