Performance Analyst - Data-Driven Digital Services Lead

Scrumconnect Consulting; Newcastle upon Tyne; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Disability confident employer

Flexible working arrangements

Job summary

Scrumconnect Consulting is seeking an experienced Performance Analyst to lead performance measurement and analytics across complex digital services. This role embeds data-driven decision-making and ensures services are designed and improved based on user needs and measurable outcomes.

You will work at a strategic level with senior stakeholders, defining performance standards and collaborating with Product, Delivery, User Researchers, Designers, and Data Scientists to deliver high-impact

Qualifications

• Extensive experience in performance analysis for digital services.
• Strong expertise in designing performance measurement frameworks and KPIs.
• Proven ability to translate data into actionable insights and recommendations.

Responsibilities

• Lead performance measurement across complex digital services.
• Design and implement performance frameworks with KPIs and user-focused metrics.
• Collaborate with Product, Delivery, User Research, Designers and Data Scientists to drive outcomes.

Skills

Performance analytics

Stakeholder engagement

Data storytelling

Education

Bachelor's degree

Tools

SQL

Power BI

Looker

Job description

Scrumconnect Consulting is seeking an experienced Performance Analyst to lead performance measurement and analytics across complex digital services. This role embeds data-driven decision-making and ensures services are designed and improved based on user needs and measurable outcomes.

You will work at a strategic level with senior stakeholders, defining performance standards and collaborating with Product, Delivery, User Researchers, Designers, and Data Scientists to deliver high-impact