Performance Analyst

JR United Kingdom; Motherwell; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading analysis firm in Scotland is looking for a Performance Analyst to enhance customer experience through insightful data analysis. You will work with complex data sets to deliver performance insights that empower the Field Team. Ideal candidates are passionate about data and have experience in conducting investigations.

Qualifications

• Passion for using data to drive meaningful change.
• Ability to analyze complex data sets.
• Experience with root cause investigations.

Responsibilities

• Enhance customer experience across Delivery Operations.
• Provide insightful and actionable analysis.
• Deliver performance insights for the Field Team.

Job description

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Are you passionate about using data to drive meaningful change? As a Performance Analyst, you'll play a key role in enhancing customer experience across our Delivery Operations by providing insightful, actionable analysis. You'll dig deep into complex data sets, conduct root cause investigations, and deliver performance insights that empower our Field Team to take focused, impactful action.