Performance Analyst

British Gas; Chester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading energy provider in Chester is seeking a Performance Analyst to join their Home Solutions Optimisation team. The role involves managing performance scorecards and driving insightful analysis to support decision-making. The ideal candidate will excel in data presentation, stakeholder management, and possess strong analytical skills using tools like Power BI and Excel. Join a dynamic team committed to sustainability and employee well-being.

Benefits

Flexible working options

Comprehensive rewards package

Support for health and well-being

Qualifications

• Proficient in presenting data to all organisational levels.
• Experience in optimising team performance.
• Strong stakeholder management and analytical skills.

Responsibilities

• Manage performance scorecards for Home Solutions products.
• Lead weekly performance calls and support team development.
• Deliver clear and forward-looking analysis for leadership.

Skills

Data presentation

Stakeholder management

Analytical skills

Continuous improvement

Tools

Microsoft Excel

Power BI

Salesforce

Dynamics

Oracle

Job description

Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

Performance Analyst

Manchester / Stockport with FlexFirst hybrid working

Overview

Join our Home Solutions Optimisation team in British Gas as a Performance Analyst. You’ll help drive collaborative performance reporting and insightful analysis for the Planning function. You will support teams by managing scorecards, encouraging improvement initiatives, and assisting with strategic decision-making.

About The Role

• Manage performance scorecards for Home Solutions products, ensuring effective monitoring and analysis of areas for improvement.
• Lead weekly performance calls, driving actionable insights and supporting team development.
• Work closely with strategy, field, planning, commercial, finance, and forecasting teams, building trust and effective working relationships.
• Deliver clear, diagnostic, and forward-looking analysis to support leadership decisions.
• Conduct root cause analysis and collaborate on solutions to address performance gaps.
• Promote collaboration and stakeholder engagement across the business.

What We’re Looking For

• Proficient in presenting data to all organisational levels, including senior leadership, with clarity and precision.
• Experience in optimising team performance, fostering growth, and driving continuous improvement.
• Strong stakeholder management and analytical skills, and an inclusive approach to problem-solving.
• Comfortable with Microsoft Excel/PowerPoint, Power BI, Salesforce, Dynamics, and Oracle.
• Action-oriented, detail-focused, supportive of others, and able to see the bigger picture.

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

Apply now with a CV & cover letter to make a valuable impact in our dynamic, inclusive, and forward-thinking team.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.