People Team Assistant - Denton, Manchester

Partou Childcare; Denton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking childcare organization as a People Assistant, where you'll play a vital role in supporting our People Team. This position offers an exciting opportunity to manage employee queries, handle onboarding and offboarding processes, and ensure compliance with relevant legislation. With a commitment to high-quality care and professional development, this role is perfect for someone passionate about making a difference in the childcare sector. If you're ready to contribute to a team that values people first, this is the opportunity for you!

Benefits

Genuine opportunities for career progression

Access to professional training

Pension scheme

60% childcare discount

Enhanced maternity/paternity leave

Rewards and recognition

Refer a friend bonus scheme

Birthday off

Health & wellbeing support

Qualifications

• Experience in administration, preferably in a shared services environment.
• Excellent IT skills, particularly with Microsoft Office Suite.

Responsibilities

• Manage onboarding and offboarding processes for employees.
• Act as the first point of contact for people-related queries.

Skills

Administration

Microsoft Excel

Onboarding

Customer Service

Time Management

Communication Skills

Knowledge of UK Employment Legislation

Tools

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Job description

A fantastic opportunity has arisen to join our People Team as a People Assistant on a 12 month FTC basis!

37.5 hours per week, based out of our Nursery Support Centre in Denton, Manchester, with a competitive annual salary

A Bit About Us

In June 2021, Just Childcare joined the Partou group of companies, followed by All About Children in September 2022. These acquisitions have made Partou UK one of the largest childcare providers in the UK. With plans for significant growth through organic development and targeted acquisitions, it’s an exciting and rewarding time to join us.

We are committed to investing in high-quality care and optimising our early years learning experience. As we expand, we aim to continuously professionalise and improve quality, developing new locations, acquiring more nurseries, and enhancing our processes over time.

With over 1,000 global nursery branches catering to more than 75,000 children, and a team of 11,000+ highly skilled professionals, Partou is a global leader in childcare, headquartered in the Netherlands. For more information, visit our website.

Some of the benefits of working as part of the Partou Family:

• Genuine opportunities for career progression
• Access to professional training
• Pension scheme
• 60% childcare discount,
• Enhanced maternity/paternity leave,
• Rewards and recognition,
• Refer a friend bonus scheme,
• Birthday off,
• Health & wellbeing support
• Be part of something bigger and join a leading childcare organisation who are part of the National Partnership in Early Learning and Childcare (NPELC)
  
  

Why This Role Is Important to Us

We believe that People Come First – whether it’s a child, parent, or employee. Our People & Culture team strives to deliver an exceptional experience for our employees so they can provide outstanding service in their roles. We need a team of dedicated People Assistants to manage our day-to-day People operations and ensure a great employee experience.

What You’ll Be Doing

As part of our shared service team, you’ll be the first point of contact for our Nursery and Support Centre staff across the UK. You’ll handle queries that come in via phone or email, responding within the required timeframe. These queries will cover all aspects of the employee experience, from onboarding to exit, and everything in between.

Key Responsibilities And Accountabilities

• Produce offer letters, contracts of employment, and contract changes, including absence/maternity/paternity letters, and file them accordingly.
• Act as the first point of contact for 1st line people and culture-related queries, providing quality and timely information on procedures and policies.
• Deliver the employee exit and offboarding process.
• Ensure all paper scanning is carried out in a timely manner and stored correctly in accordance with GDPR legislation.
• Ensure compliance with onboarding requirements and maintain up-to-date job descriptions for all roles.
• Complete monthly MI reporting stats on all key people and culture activities, sharing best practice improvement ideas as needed.
• Ensure compliance with safeguarding, health and safety, equality and diversity, and other relevant employment legislation.
• Participate in ad-hoc people & culture-related projects.
  
  

How You’ll Succeed – What Does Success Look Like?

Success in this role means maintaining required service level timescales for People administration, ensuring successful onboarding and offboarding processes, supporting stakeholders with people-related interactions, and ensuring compliance with Single Central Records and GDPR regulations.

What It Takes – Professional Knowledge, Skills, Experience & Personal Attributes Required:

• Quantifiable administration experience, preferably in a shared services environment.
• Excellent IT skills, including Microsoft Excel, Outlook, PowerPoint, and Word.
• Flexible, adaptable, and willing to take on various tasks to meet business needs.
• Experience with safeguarding requirements in a nursery environment.
• Experience with end-to-end recruiting, onboarding, and compliance processes.
• Awareness of UK employment legislation.
• Experience in a high-volume, customer-focused environment, with the ability to advise, guide, and influence.
• Strong time management and workload management skills, able to work effectively under pressure.
• Passionate about treating people fairly and respectfully, in line with our organisational culture and values.
• Excellent written and oral communication skills, with the ability to produce high-quality reports and written materials.
• A customer service mindset with a strategic focus on building and maintaining exceptional relationships.
  
  

If you believe you are the right fit for this role, we encourage you to apply and join us in shaping the future of childcare!

NSC

This role is subject to an enhanced DBS check

We are committed to equal opportunities and welcome applications from all sections of the community

Partou is proud be a part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.