People Systems & Information Officer

NHS; Tees Valley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A regional healthcare provider is seeking a People Systems & Information Officer to join their Workforce People Services team. This role involves maintaining the ESR system, delivering training, and managing data for payroll schemes. Candidates should have relevant qualifications, excellent communication skills, and experience with Oracle-based systems. The position offers opportunities to develop HR digital solutions and enhance organizational effectiveness.

Benefits

Leadership and improvement training

Opportunities for further training

Qualifications

• Confident in dealing with stakeholders and managing multiple priorities.
• Excellent attention to detail and solution-focused.
• Experience supporting system users.

Responsibilities

• Maintain ESR systems and support implementation of functionalities.
• Produce accurate workforce data and administer payroll impacting schemes.
• Deliver training and workshops.

Skills

Use of management information systems

Excellent written and verbal communication skills

Working knowledge of Data Protection Legislation

Good planning and organizational skills

Experience with Microsoft Office packages

Education

GCSEs Grades A-C (Maths and English)

NVQ3 level Business Administration

Tools

Oracle based system experience

Microsoft Office

Job description

Go back South Tees Hospitals NHS Foundation Trust

People Systems & Information Officer

The closing date is 12 October 2025

We are seeking People Systems & Information Officersto join our Workforce People Services team.

This is an exciting time for us as we embark on our journey to fully embrace HR digital solutions across the UHT People Directorate and positively impact the organisation through maximising opportunities to develop the use of ESR, in readiness for the new ESR solution.

Main duties of the job

You will maintain ESR (Electronic Staff Records) and support the implementation of ESR functionality, specifically the deployment of Self Service and Onboarding and you will support the creative delivery of user training.

The production of accurate and relevant workforce and management data and the administration of pay impacting schemes are also key components of this role, as such you must be:

Confident in dealing with stakeholders and be able to manage multiple and demanding priorities independently. You will be skilled in the delivery of training and workshops and experienced in supporting system users. You must have excellent attention to detail and interpersonal skills and be solution focussed.

Please note this post may close at sufficient applicants.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Leading Your Team to Success

Service Improvement for Beginners

Developing your Service Improvement Skills

The leadership and improvement programme aims to:

Explore leadership within the NHS

Promote Trust values and behaviours

Develop your leadership effectiveness and skills

Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these three and a half days of training you will be able to explore further leadership and improvement training

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications

• GCSEs Grades A-C (to include Maths and English) or equivalent knowledge gained through experience
• NVQ3 level Business Administration or equivalent relevant qualification or experience

Knowledge & Skills

• Use of and knowledge of management information systems
• Excellent written and verbal communication skills
• Working Knowledge of Data Protection Legislation and Information Governance standards
• Knowledge of NHS Occupation Codes, staff groups, job roles and Workforce Dataset Requirements
• Knowledge of NHS and Agenda for Change Terms and Conditions, CQC and Audit compliance

Personal Attributes

• Good planning, organisational and time-management skills to ensure compliance against deadlines
• Good communication and interpersonal skills; to communicate and interact with a wide range of stakeholders
• Passionate about quality and customer service Attention to detail
• Ability to review and evaluate data to ensure key performance indicators are achieved
• Personal Resilience

Experience

• Use of Microsoft Office packages including Word, Access, PowerPoint and computerised HR systems to develop efficient ways of working
• Experience of working with ESR or another Oracle based system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust