People Success Advisor (HR Advisor)

Dotdigital; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Parental leave

Medical cover

Paid sick leave

Extra day off

Share options

Wellbeing program

PossibleSelf app

Wellbeing days

Loyalty rewards

Bereavement support

Menopause & fertility support

Job summary

Dotdigital is seeking an experienced HR professional to lead employee relations across a global business from the UK base. You will manage ER caseloads, advise managers, and partner with external legal advisors when needed.

The role covers payroll, benefits administration, and supporting the employee lifecycle from onboarding to offboarding. With 2+ years in advisory/generalist HR, you’ll communicate effectively, prioritise tasks, and contribute to HR projects and process improvements within a

Qualifications

• 2+ years of HR advisory/generalist experience in employee relations.
• Strong understanding of employment law and compliant HR practices.
• Excellent communication and stakeholder management skills.

Responsibilities

• Build and manage employee relations caseloads at a global scale.
• Advise managers and liaise with external employment law advisors when needed.
• Oversee payroll, benefits administration and the employee lifecycle.
• Support HR projects, policy updates and process improvements.

Skills

Employee relations

HR advisory

Employment law

Job description

• Building relationships with any level of manager at The Dotdigital Group so you are the go to person for advice and queries where appropriate
• Employee relation case management; scoping, investigating, advising and running PIP/investigation/disciplinary/dismissal meetings, while liaising with external employment law advisors where specialist legal guidance is required
• Escalating ER cases and tasks upwards where further consultation or advice is needed to continue with the case/task yourself or handover
• Maintain up-to-date knowledge of employment legislation and ensure HR advice, policies, and practices remain compliant with current legal requirements
• Responsible for all The Dotdigital Group payrolls, to ensure information is completed in a timely manner with accurate and consistent information. This includes running payroll briefings with the appropriate stakeholders on a monthly basis
• Ownership of benefits at The Dotdigital Group, this includes owning relationships with brokers, supervising enrolment and leaver administration, expertise on all benefits in all locations and running renewals at appropriate times of the year
• Global project input and delivery with the rest of the People department; taking the role of Project Lead, ensuring deadlines are maintained, and updates are regularly provided on Monday.com and to the Project Sponsor
• Support employees and Managers with day to day inquiries
• Approving expense forms for benefits and invoices where appropriate
• Interviewing candidates
• Supporting the Employee Lifecycle including and not limited to new starters / leavers / internal changes / maternity & paternity
• Ownership of recurring duties throughout the year including and not limited to benefit renewals / Employee of the Year
• The point of escalation for ticketing queries and responding in a timely manner
• Provide cover for the HR Assistant and Senior HR Advisor during periods of annual leave
• Promote company culture and values

Benefits

• Parental leave: Having a child is one of the biggest moments of your life and whether you’re a mum or dad, we understand the importance the time off work gives you to bond with your family. That’s why we offer an enhanced paternity, maternity and adoption leave policy for new parents.
• Medical cover: We offer medical insurance in all our global locations for our employees to feel reassured and offer options to look after their health and feel supported.
• Paid sick leave: When you’re unwell, you don’t want the added worry of whether you’re going to be paid for time off. That’s why we offer a company paid sick leave policy to support you when you need it.
• Dotdigital day: On top of your annual leave allowance and the holiday closedown period, we give you an extra day’s paid leave per year to use as you wish. It could be a day off on your birthday or a family birthday, a day to move house, or an opportunity to take advantage of the sunny weather!
• Share reward: Those who qualify may be granted a number of share options at no cost to themselves with the option to exercise these shares in the future.
• Wellbeing reward: Everyone has different ways of keeping themselves happy and healthy – the wellbeing reward is a flexible benefit that you can use towards an activity, hobby or membership.
• MyPossibleSelf: We recognise the importance of having on hand mental health and wellbeing support when you need it most. That is why we have a MyPossibleSelf wellbeing app membership for all Dotdigital employees.
• Wellbeing Days: As part of our continued support of employee wellbeing we want to provide you with time to support family, dependents, yourselves, and worthy causes.
• Loyalty reward: We’re proud to have employees who’ve been with the company since day dot and we believe loyalty is definitely something worth celebrating. So, for your first 5 years of service, and every additional 5 years’ service beyond that, have dinner and drinks on us.
• Specific policies to support our employees: There may be times where your personal circumstances can be challenging and mean you require some additional support from us. That is why we have internal policies on Bereavement, Babyloss, Menopause and Fertility Support to ensure you feel supported during this time.

Comfortable managing a varied ER caseload, you provide practical advice to managers and stakeholders across a global businessWith strong communication, relationship-building, and problem-solving skills, you are committed to delivering an excellent people experience and supporting organisational successYou are an experienced HR professional with a strong background in Employee Relations and a sound understanding of employment lawYou are a collaborative team player who can effectively prioritise competing demands while contributing to HR projects and process improvementsYou’ll be an HR professional with 2+ years of HR experience who might be looking to develop your role to gain technology industry and/or international experienceExperienced with handling HR support queriesEffective interpersonal, teamwork and organisational skills2 years+ of relevant advisory / generalist work experience in HRInternational experience is desirableEmployee relations experience is essential