People Services Team Leader

Southdown; Lewes; Hybrid; GBP 38,000; Full time

Job summary

Southdown, the leading provider of housing, care, and support in Sussex, is seeking a People Services Team Leader. This hybrid role involves managing a team and enhancing HR operations. With an emphasis on improving the employee lifecycle processes, this is an exciting opportunity for an experienced HR professional to shape the future of our People Services.

Benefits

Health cost cash-back scheme

Interest-free loans

Access to the Easit Network

Blue Light card

Free advice and counselling service

25 days paid holiday plus bank holidays

Qualifications

• Experience delivering HR services throughout the employee lifecycle.
• Knowledge of GDPR and HR compliance standards.
• Previous management experience in HR is preferred.

Responsibilities

• Manage team responsible for recruitment, onboarding, and employee relations.
• Implement HRIS and improve operational efficiency.
• Oversee absence management and training programs.

Skills

Knowledge of employment legislation

Experience in HR services

HR systems experience

Education

CIPD level 5

Job description

Department: People - HR and Training

Location: East Sussex - Lewes

Compensation: £37,680 / year

Description

People Services Team Leader


Location: Lewes
This position is offered on a hybrid basis with a minimum 3 days per week in our Lewes office
Salary: £37,680 per year
Hours: 37 per week
Monday – Thursday 9am to 5pm, Fridays – 9am to 4.30pm


What you’ll be doing:
Southdown is the largest not-for-profit provider of care, support, and housing in Sussex. We’ve been helping people access stable accommodation, mental health and care services since 1972, now counting over 900 people as part of our team.

Are you passionate about HR operations? As a People Services Team Leader you will manage a team of People Services Administrators and a People Services Coordinator. This team manages all of our People administration, including recruitment and onboarding, absence management, training, employee relations and offboarding. With a new HRIS and HR ticketing system on the horizon, now is an exciting time to join Southdown and help us shape our People Services and continually improve our operational efficiency.

We welcome applications from those with experience in roles such as Human Resources Operations Lead, HR Operations Manager, Recruitment Administrator, Onboarding Administrator, Recruitment and Onboarding Team Lead, HR Generalist, HR administrator, People Operations Manager, HR Business Partner or HR Coordinator.


Perks and benefits:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.
  
  

Knowledge, skills and experience

What you’ll need for the role:

• Knowledge of employment legislation, GDPR and HR compliance standards
• Experience delivering and improving core HR services across the employee lifecycle (onboarding, benefits, records management, absence management, compliance)
• Experienced in HR systems including ticketing / case management, HRIS, ATS and LMS
  

What would be nice:

• Previous experience managing a HR / People Services team is strongly preferred
• Experience in change management and transformation initiatives
• CIPD level 5 (or working towards)
  

Training:
Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.


How to apply:
Please click on the ‘Apply Now’ button and fill out our simple one-page application form.

The application closing date is 29 July 2025.
Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.