People Services Senior Advisor

Welsh Ambulance Services University NHS Trust; Cwmbran; Hybrid; GBP 41,000 - 49,000; Full time

Benefits offered by this job

Hybrid working

Home or remote working

Job summary

Welsh Ambulance Services University NHS Trust is recruiting for People Services Senior Advisor roles. One permanent and one fixed-term maternity cover, with hybrid working and travel across Wales required.

You will support managers on employee relations, sickness absence, recruitment processes, and prepare documentation for formal processes. The role partners with the People Services team to deliver a high-quality service aligned with our Strategy and IMTP, while inviting Welsh language

Qualifications

• Educated to degree level in a related subject or equivalent experience.
• Membership of CIPD / MCIPD or equivalent.
• Knowledge of employment law and HR policies.
• Experience at middle-management level in HR/ER.
• Evidence of continuous professional development.

Responsibilities

• Advise managers on employee relations cases and attendance management.
• Support with investigations and disciplinary hearings.
• Assist with recruitment processes and documentation.
• Travel to sites across Wales to deliver services.

Skills

HR policy

Employee relations

Attendance management

Investigation skills

Disciplinary hearings

Stakeholder liaison

Education

Degree in related subject or equivalent experience

Chartered Institute of Personnel and Development

Postgraduate HRM qualification

MCIPD member

Job description

Main area People Services Grade Band 6 Contract 1 x Permanent and 1 x fixed term/secondment maternity cover Hours

• Full time
• Part time
• Job share
• Flexible working
• Home or remote working
• Other

37.5 hours per week (Full Time) Job ref 020-AC082-1026

Site Ambulance Headquarters Town St Asaph/Cwmbran/Swansea - Hybrid Working Salary £40,559 - £48,841 per annum, pro rata Salary period Yearly Closing 25/10/2026 23:59

Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Job overview

An exciting opportunity has arisen for one permanent and one secondment/fixed term (maternity cover) People Services Senior Advisor to ensure the efficient and effective provision of a professional People Service to the Trust, promoting a customer care excellence ethos.

The People Services Senior Advisor will support the People Services Partner in providing a high quality responsive service to managers and colleagues on employee relations cases, sickness absence and recruitment processes; ensuring that the Trust is working towards and maintaining targets and efficiencies in line with sector-wide performance management indicators. The successful candidates will be required to travel to sites across Wales.

Main duties of the job

The People Services Senior Advisor will support managers with all employee relations process such as managing attendance, staff investigations and disciplinary hearings, supporting with the preparation of documentation for formal processes.

The People Services Senior Advisor will work alongside other People and Culture colleagues to deliver a comprehensive service ensuring a flexible, corporate and holistic approach to the delivery of Trust goals supporting the implementation of the People & Culture Strategy and Integrated Medium Term Plan.

We look forward to receiving your application form and hope to be supporting you with your career in the Welsh Ambulance Service in the near future.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

For an informal discussion please contact Anna Stein, People Services Partner at [e-mail]

Working for our organisation

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Whilst there is funding for the role to be full time, we would be keen to hear from candidates looking for flexible working options. The base for this role is not fixed and can be a combination of home working and attending a Welsh Ambulance Service Trust base.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales, and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.

Person specification

Qualifications and Knowledge

• Educated to Degree level in a professionally related subject or equivalent level of practical experience within WF&OD
• Membership of Chartered Institute of Personal and Development
• Understands policy and procedures and how employment law is applied in the workplace
• Evidence of continuous professional development
• Postgraduate qualification in HRM or other relevant discipline or equivalent level of practical experience within WF&OD
• MCIPD member

Experience

• Experience of operational HR issues
• Employee relations case management experience
• Experience at middle management level in a HR/ER environment
• Evidence of managing change initiatives
• Experience of HR in an NHS setting

The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

Name Anna Stein Job title People Services Partner Email address [e-mail]

Vicki Denney, People Services Partner at [e-mail]