People Services Partner

Fox's Burton's Companies (FBC) UK; St Albans; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading biscuit manufacturer is looking for an experienced People Services Partner to lead the HR administration team. The role focuses on efficient delivery of HR services, team leadership, and compliance in a fast-paced environment. Candidates must have strong leadership skills, knowledge of HR operations, and a passion for continuous improvement. This position also engages in collaborative work with multiple stakeholders across the organization.

Qualifications

• Must have leadership experience.
• Strong HR Shared Services experience required.
• Ability to operate in a fast-paced environment is essential.

Responsibilities

• Oversee the daily operations of the People Services Admin team.
• Ensure maintenance and accuracy of employee records.
• Manage end-to-end employee lifecycle support.

Skills

Leadership abilities

HR Operations knowledge

Collaboration skills

Strong organizational skills

Tools

SuccessFactors

HR systems

Job description

Date: Jul 19, 2025

Location:

St Albans, GB

Place of Work: Hybrid

Company Description

We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.

Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.

We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals.

About The Role

We are looking for an experienced People Services Partner to lead and develop the HR administration (People Services) team, ensuring the smooth and efficient delivery of HR services across the organisation. Reporting into the Head of HR Shared Services, this role will suit someone who thrives in a fast-paced, operationally focused environment, has a strong understanding of HR systems, HR Administration and processes, and enjoys driving continuous improvement.

With a key focus on team leadership, HR Administration, and compliance, this role is perfect for a proactive, detail-oriented HR professional who is passionate about optimising HR operations to help support strategic business goals.

You will be prepared to both roll up your sleeves and challenge the status quo to propose alternative solutions to enhance our offering or improve existing process. This requires strong communication skills, first class data analysis and reporting to allow informed business decision making. Collaboration and partnership with our HR Community is a must to get the job done

Main Responsibilities

• Oversee and organise the day to day operations of the People Services Admin team, ensuring efficient and effective delivery of all HR Services
• Maintenance and Accuracy of Employee records in SuccessFactors and other HR Systems
• Must have experience of managing and getting the best from a small team through strong and supportive leadership.
• Support the implementation of HR Systems/system integration including data preparation.
• Represent the People Services function at the senior meetings as required.
• Experience of best practice, HR Compliance and SuccessFactors
• Oversee the accurate and timely verification of Right to Work documentation for all new hires for UK and Ireland and overseeing the end-to-end vetting process for new hires and existing employees, ensuring compliance.
• Oversee the auditing and compilation of People files ensuring all required documentation is in order
• Support ad hoc projects which will run alongside the day to day.
• End to End Employee Lifecycle support, including administration, for Employees, Line Managers and HR Colleagues providing a great employee experience
• Work collaboratively with our Payroll Team and HR Business Partners in supporting 3 payrolls (and 3 deadlines) for our 3,700 employee base.
  
  

Who We Are Looking For

• Leadership Experience (must have)
• HR Operations/HR Shared Services Administration Experience (must have)
• Experience in a Fast-Paced business
• Strong ability to build trust and work collaboratively with all levels and stakeholders in a complex, high-touch organization. (must have)
• Excellent organizational skills with high attention to detail maintaining a reputation for high quality work (must have)
  
  

Diversity Statement

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.