People Services Lead (Human Resources) Hybrid

Biocomposites; Canterbury; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading biocomposites manufacturer is seeking a People Services Lead to develop their HR team in Canterbury. The role involves ensuring compliance with regulations and improving service quality. Ideal candidates will have leadership experience, an understanding of HR practices, and strong data analysis skills, with a commitment to a customer-focused approach. This full-time position offers competitive salary and benefits in a hybrid working environment.

Benefits

Competitive salary and benefits

Company events

Company pension

Employee discount

Free or subsidised travel

Free parking

On-site parking

Qualifications

• Proven experience of leading and motivating teams.
• Experience of identifying and driving through continuous improvement.
• Sound knowledge of employment law and best practice.
• Strong ability to analyze data and identify trends.

Responsibilities

• Lead and develop the people services team for effective service.
• Ensure quality and compliance across HR functions.
• Embed HR operating systems to maximize functionality.
• Prepare monthly HR analytics and reports for the HR Director.

Skills

Team leadership

Continuous improvement

Customer service focus

GDPR knowledge

Data analysis

Excellent communication

HR systems knowledge

Education

Level 4 education (A level or equivalent)

CIPD qualified to level 7

Tools

Microsoft packages

Job description

Job Summary

Lead and develop the people services team for Biocomposites Group, ensuring delivery of an efficient, effective and customer focused service. Support people development by applying leading practices and technology to drive continuous improvement. Develop a high performing people service that complies with regulatory requirements and audit standards across the different countries in which we operate.

Responsibilities

• Ensure the quality of the people services provided gives employees and candidates an excellent experience with Biocomposites.
• Lead through a ‘hands-on’ approach, developing a high performing people service, which provides HR support.
• Excellent management of data, administration, payroll, and advisory processes, in line with legal requirements, and Biocomposites policies and procedures across the group.
• Lead a culture of attention to detail, compliance and accuracy, ensuring people services work with the wider HR team and group, to deliver continuous service improvement, accuracy of data and process improvements.
• Embed the use of the HR operating system and ATS, and associated ways of working across the team to ensure the best practice is adopted, and system functionality is maximized.
• Manage resources effectively to provide consistent high standards of service and customer satisfaction, providing mutual support across HR teams to resource peaks in demand.
• Maintain effective relationships with key HR colleagues and stakeholders across Biocomposites, ensuring effective communication at all times.
• Ensure accuracy and consistency of people advice provided, by carrying out regular checks and recordings, and following through on recommendations.
• Act as the Data Protection champion for People Services, ensuring all activity is in line with GDPR requirements for the group.
• Team members are developed and motivated to achieve a high standard of performance and customer service.
• All HR information is held accurately and securely, maintained in line with relevant GDPR and cleansed in accordance with legislation and best practice.
• To prepare monthly HR analytics and reports for the HR Director – covering a suite of HR performance metrics to provide continuous improvement.
• Record and control HR budget expenditure VS plan and associated PO’s.
• Develop, implement and monitor a people services operating plan.

Experience

• Educated to level 4 (A level or equivalent)
• Ideally CIPD qualified to level 7
• Proven experience of leading and motivating teams
• Experience of identifying and driving through continuous improvement
• Proven experience of developing and maintaining a customer focused service
• Proven general people experience and sound knowledge of employment law and best practice
• Working knowledge of GDPR
• Excellent knowledge of microsoft packages
• Strong knowledge of HR systems and case management.
• Excellent verbal and written communications
• Proven experience of working to deadlines and the ability to prioritize effectively
• Strong ability to analyze data, identify trends and implement solutions in order to drive process improvement.
• The role is full-time, 35 hours per week, based in Keele for minimum 3 days per week on site

What do we offer?

Competitive salary and benefits! With us, you will receive a competitive salary package and benefits.

We grow talent.

At Biocomposites we create opportunities to thrive and grow.

One Biocomposites – team spirit & engagement.

Our culture is important and we strive to create engaged and inclusive global teams that encourage colleagues to share their diverse perspectives and opinions.

Who do we look for?

People who are passionate about what we do. People who are open minded to evolving the way we work. People who can work together to transform outcomes and change lives.

Benefits

• Company events
• Company pension
• Employee discount
• Free or subsidised travel
• Free parking
• On-site parking

Work Location: Hybrid remote in Longport ST5 5NL