People Services Coordinator

Arqiva; Winchester; Hybrid; GBP 42,000; Full time

Job summary

A leading broadcasting company in Winchester is seeking an individual for HR administrative support. The role includes maintaining employee records, assisting with payroll queries, and providing support for P&C-related projects. The ideal candidate has attention to detail and entry-level experience in HR administration. Hybrid work culture is offered with a competitive package including up to £42k base salary and benefits.

Benefits

Up to £42k base salary

Private Medical

25 days annual leave

Comprehensive flexible benefits

Qualifications

• Ability to prioritise tasks effectively and manage competing deadlines.
• Keen attention to detail in identifying defects and ensuring accuracy.
• Strong verbal and written skills for clear and professional correspondence.

Responsibilities

• Respond to first-line P&C queries from employees, escalating complex cases when necessary.
• Maintain and update employee records in P&C systems, ensuring accuracy and compliance.
• Assist in compiling reports on P&C queries and service request trends for internal review.

Skills

Organisation

Attention to detail

Communication

Customer service

Education

Entry-level experience in HR administration

Tools

HRIS platforms

Job description

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Location: Commutable distance to Winchester

Inclusive Arqiva… Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans, and Inspiring Women – join and contribute to our active networks!

Total Package

• Up to £42k base salary
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Provides administrative and helpdesk support to employees, ensuring smooth P&C processes and timely responses to people policy queries. Assisting with payroll-related queries to ensure employees are paid accurately and on time.

The role

• Respond to first-line P&C queries from employees, escalating complex cases where necessary.

• Maintain and update employee records in P&C systems, ensuring accuracy and compliance.

• Assist in the preparation of P&C correspondence, including contracts and policy updates.

• Support the administration of the full employee life cycle, from onboarding to offboarding processes.

• Coordinate P&C case documentation and track case progress.

• Ensure compliance with GDPR and data protection regulations in handling employee information.

• Provide administrative support for P&C-related projects and initiatives.

• Assist in compiling reports on P&C queries and service request trends for internal review.

• Respond to employee payroll queries and escalate complex issues where necessary.

• Work closely with P&C and Finance teams to process payroll changes.

The person

• Organisation - Ability to prioritise tasks effectively and manage competing deadlines.

• Attention to detail - Keen attention to detail in identifying defects and ensuring accuracy.

• Communication - Collaborate with cross-functional teams, present technical info, and provide training or support, with strong verbal and written skills for clear and professional correspondence.

• Entry-level experience in HR administration or customer service.

• Familiarity with HRIS platforms and HR policies is desirable.

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, providing chances to learn and develop with us.

Your wellbeing… Our wellbeing mission is to help our people be the best version of themselves at work and still have the time and energy to live a full life outside of work.