People Services Co-ordinator

South Western News UK; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A railway operator in the UK is seeking a People Services Co-ordinator in Southampton to provide comprehensive HR administrative support. The successful candidate will manage meetings, documentation, and respond to various inquiries. Ideal applicants should have strong communication and time management skills, with HR administrative experience being a plus. This role offers a competitive salary, free travel, and other benefits.

Benefits

Free travel on SWR services for employees

Free leisure travel for spouse/partner and dependants

75% discount on many other train operating companies

Full training and development support

Excellent pension scheme

Qualifications

• Experience working in a fast-paced and challenging environment.
• Previous experience as an HR administrator is advantageous.
• Flexibility in handling volume filing and post logging daily.

Responsibilities

• Provide comprehensive HR administrative support to various stakeholders.
• Arrange formal meetings and prepare hearing documentation.
• Respond to enquiries of varying complexity.

Skills

Strong time management

Communication skills

Interpersonal skills

Attention to detail

Proficiency in Microsoft Office

Education

Qualified or part-qualified in people management or development

Job description

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, the southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

An exciting opportunity has arisen within the People Services team located at Overline House, Southampton. Working as a People Services Co-ordinator, this role will provide comprehensive HR administrative support to various stakeholders, in accordance with people management policies, procedures, conditions of service, collective agreements, regulatory frameworks, and management information.

Successful applicants will need to demonstrate a positive, proactive, and adaptable approach to work, with the ability to prioritize a heavy workload. You should also be a team player and an effective communicator.

As a People Services Co-ordinator, you will work alongside the People Business Partners, arranging formal meetings, preparing hearing documentation, note-taking, and updating activity trackers and case summary records. You will also respond to enquiries of varying complexity, providing accurate and timely information.

Minimum requirements include:

• Experience working in a fast-paced and challenging environment.
• Previous experience as an HR administrator is advantageous.
• Flexibility in handling volume filing and post logging daily.
• Strong time management, communication, and interpersonal skills.
• Attention to detail, especially in producing formal documentation or minute-taking in meetings.
• Proficiency in IT packages, including Microsoft Office.
• Qualified or part-qualified in people management or development is a plus.

About the location

Overline House overlooks Southampton Central Station and is accessible by public transport. The station is close to West Quay, a hub for shopping and dining, and offers excellent links to London, coastal areas, and the Isle of Wight.

Working pattern

37 hours per week, Monday to Friday, office hours.

The Reward

We offer a competitive salary and benefits, including:

• Free travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria apply)
• 75% discount on many other train operating companies
• Full training and development support
• Excellent pension scheme

We all belong at SWR. Our inclusive environment values diversity in age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain zero tolerance for prejudice and celebrate diverse perspectives and growth opportunities for all colleagues.

If you need additional support to complete your application due to a disability or neurodivergent condition (e.g., dyslexia, dyspraxia, autism), please follow the links below. We encourage sharing any needs to ensure a fair application process.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/