People Services Advisor - 12 month FTC

Arup; Newcastle upon Tyne; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Profit Share

Learning opportunities

Career development

Job summary

Arup is seeking a People Services professional in the UK to advise and coach managers on employee relations, sickness absence, and policy application. You will develop capability and confidence in applying our people policies while building strong relationships with stakeholders.

This generalist role requires solid knowledge of UK employment law, proactive service delivery, and the ability to balance support with compliance.

Qualifications

• Experience in a generalist People focused role with knowledge of people best practices, processes and systems.
• Experience in supporting the business with complex employee relations cases including performance management.
• Ability to provide proactive, confident People related advice to managers.

Responsibilities

• Advise and coach managers and leaders on the delivery of employee relations processes including disciplinary, grievance, sickness and performance management
• Upskilling managers and leaders on employee relations processes
• Responsible for management of sickness absence in a defined business area, coaching managers on reasonable adjustments, occupational health and support pathways
• Monitor and assess absence trends, promoting early intervention and flagging trends with local leadership
• Develop policies and associated guidance, ensuring operationalisation within the region

Skills

Employee relations

Coaching

Stakeholder management

UK employment law

MS Office

Education

CIPD membership

HR degree or qualification

Tools

Microsoft Office

Job description

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Arup is the creative force at the heart of many of the world’s most prominent projects in the built and natural environment. Working in more than 140 countries, the firm’s designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction.

The Opportunity

Working as part of the People Services team the role holder will work with a range of stakeholders delivering expert advise and support to a defined business area.

You will develop and coach managers and leaders, increasing the capability and confidence in relation to the understanding and application of our people policies.

Key responsibilities:

• Advise and coach managers and leaders on the delivery of employee relations processes including disciplinary, grievance, sickness and performance management
• Upskills managers and leaders on employee relations processes
• Responsible for management of sickness absence in a defined business area, coaching managers on areas such as reasonable adjustments, occupational health and support pathways.
• Monitor and assess absence trends, promoting early intervention and flagging trends and appropriate solutions with local leadership
• Support and have a sound understanding of the local well-being programme initiatives.
• Monitoring, reporting and analysing data in line with business needs including production of monthly MI dashboards and identifying trends and patterns from data analysis.
• Build and maintain strong relationships with internal stakeholders, to understand their needs and expectations and provide responsive and high-quality people support.
• Work with the Partnering Team toidentify and understand local business need and seek specialist support from our centres of excellence teams where appropriate.
• Lead on the development of policies and associated guidance, ensuring these are operationalised within the region
• Ensure our processes and procedures are adapted so that they are fit for purpose, meeting both the business needs and creating the best possible environment
• Develop tools and training material that enables the Advisory team to provide a pro active service and upskills managers on our People Policies
• Ensure compliance with legal and regulatory requirements
• Contribute to continuous improvements within People Services team with the member experience at heart, question and challenge the traditional way or view.
• Always looking at ways to provide advice and solutions through innovative thinking.
• Actively contribute to the delivery of people priorities and projects.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

• Experience of working in a generalist People focused role in a similar organisation with detailed knowledge of people best practices, processes and systems
• Experience of supporting the business with complex employee relations cases including performance management
• Experience of providing complex People related advice to managers with confidence and self belief.
• Strong working knowledge of UK employment law, with the ability to identify, explain and strategize to mitigate legal, reputational and financial risk.
• Experience of providing a proactive service, enabling members to become empowered and more self-serving.
• Confidence and ability to conduct difficult and sensitive conversations with compassion and empathy
• Strong influencing skills, able to manage expectations and the capability to build effective relationships across Arup
• Highly organised and responsive, with ability to work to tight deadlines
• Has an outlook and approach that instils confidence in our members.
• Sees change as an inevitable part of life and adapt to this in a positive waylooking at continuous improvements of processes, systems, content and advice in People services.
• Comfortable to challenge andalways working to seek ways in which People Services can ‘add value.’
• Confident in using Microsoft packages
• Likely to hold CIPD membership and can evidence own continuous professional development

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.