People Services Advisor

Temple B'nai Abraham; Pontypridd; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A large healthcare organization in Pontypridd seeks a People Services Advisor to enhance HR support across the Health Board. The role involves helping managers with employee relations, modernizing HR practices, and delivering learning sessions. Ideal candidates should have HR experience, a problem-solving mindset, and adaptability to a hybrid work environment. Competitive benefits like generous leave and a leading pension are offered.

Benefits

NHS pension with employer contribution

Flexible working hours

Family benefits, including enhanced leave

Access to wellbeing services

50% off at onsite Starbucks cafes

Qualifications

• Experience in HR services and employee relations.
• Ability to work in a hybrid environment with flexibility.
• Competence in using people management technology.

Responsibilities

• Provide best practice advice in people management processes.
• Contribute to the design and testing of new HR technologies.
• Support strategic projects and deliver HR solutions.

Skills

Employee relations

Coaching skills

Problem-solving

Job description

Overview

Are you ready to be part of a dynamic team focused on modern, responsive and people-centred HR services within a hybrid model? Our People Services function is looking for a People Services Advisor to join us as we redefine how we deliver operational HR support across Cwm Taf Morgannwg University Health Board. If you are driven to create compassionate, forward-thinking HR solutions and thrive in a collaborative, data-informed environment, wed love to hear from you!

The People Services Advisor is an important and integral member of the People Directorate. They will support the Senior People Services Advisors and People Services Leaders in the delivery of a comprehensive range of professional proactive and reactive people activities and services across the Health Board. This will require them to use their generalist people knowledge, skills and experience, to coach and support managers and staff, as appropriate, in respect of a diverse range of employment relation matters. The role currently supports hybrid working with a mixture of working from home, the office and various Health Board sites across the CTM portfolio with a high degree of autonomy in managing your own schedule within core working hours.

Responsibilities

• Use and develop your technical employee relations skills to solve problems and provide best practice advice in people management processes.
• Contribute to the design, testing and adoption of new people related technology and digitalisation opportunities, which will modernise our people practices and approaches and inform compassionate decision making.
• Support scope, design and delivery of new HR products and services which address real needs across our teams.
• Deliver on-line and face to face learning interventions to build confidence amongst our colleagues in the application of people policies and discretionary decision making.
• Support our strategic People Directorate colleagues in the delivery of organisational change projects and HR solutions designed to meet our ambitious people priorities.

About CTM

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTMs location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Our CTM 2030 Strategy Our Health, Our Future focuses On Uniting Our Region Around Shared Health And Wellbeing Goals, and Our Values Guide Us Daily.

Values

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

Benefits

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

• An NHS pension with a 23.7% employer contribution.
• Travel schemes, including cycle-to-work and car lease options.
• Family benefits: enhanced maternity/paternity leave and crche facilities.
• In-house learning and career pathways across HR.
• Flexible hours and location options, including home, team base, and onsite work.
• A supportive team shaping the future of people services.
• Access to wellbeing services, free Welsh lessons, Blue Light discounts.
• 50% off at onsite Starbucks cafes.

This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or be able to write long reports in Welsh; it just means being able to hold simple conversations with patients.

You will be able to find a full Job description and Person Specification attached within the supporting documents. Alternatively, please click Apply to view in Trac, our recruitment platform.