People Services Administrator - HR

British Veterinary Association; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent veterinary organization in Bristol is looking for a People Services Administrator to support HR functions, handle onboarding processes, and maintain accurate personnel records. The ideal candidate will have HR administration experience and excellent IT skills, particularly in Microsoft Office. This is an opportunity to join a committed team dedicated to diversity, inclusion, and support for all candidates.

Qualifications

• HR administration experience required.
• Proficiency in Microsoft Office packages is essential.
• Strong written and verbal communication skills are necessary.

Responsibilities

• Produce and send employment contracts using people systems.
• Update people systems with accurate colleague information.
• Support HR administrative tasks as needed.

Skills

HR administration experience

Excellent IT skills

Communication skills

Organisational skills

Team collaboration

Education

CIPD level 3 or above

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Dayforce

Zendesk

Job description

Overview

People Services Administrator, Human Resources

Healthy animals and happy owners - that's the goal. We are recruiting for a People Services Administrator to be part of our People Services team; a centralised function offering HR administration support to colleagues and managers in our practices across the UK in all aspects of the colleague journey. Service delivery sits at the heart of the people team.

You will be responsible for the effective onboarding of our new starters, including producing and sending employment contracts, updating our people systems, and providing managers with guidance and support of the onboarding process. You’ll also assist with a variety of other HR administrative tasks such as supporting with contract changes and collating HR data.

You’ll report to the People Services Operations manager and will work closely with the talent team and with our managers across the business.

Key Accountabilities / Responsibilities

• Use our integrated people systems (Lever and Dayforce) to produce accurate employment contracts
• Send contracts to our managers and candidates for signature
• Liaise by telephone and by email with managers and talent partners on contract queries
• Keep our people systems updated with accurate colleague information
• Work within a small team to track and manage case volumes
• Build relationships with the talent team to ensure a positive candidate recruitment experience
• Share insights and opportunities for continuous improvement with the wider team

Experience / Qualifications

Essential:

• HR administration experience
• Excellent IT skills and proficient in the use of Microsoft packages Word, Excel, PowerPoint
• Experience of using HR / People systems
• Able to communicate effectively — written and verbal, and have a good telephone manner
• Organised and able to prioritise own workload effectively
• Ability to adapt, reprioritise and thrive in a constantly changing environment
• Team player able to collaborate with stakeholders but also challenge appropriately
• Delivery-focused and capable of operating to deadlines

Desirable:

• CIPD level 3 or above, or working towards a qualification
• Experience of using Dayforce and Zendesk
• Experience of working with onboarding processes

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.