People Services Administrator

Group 1 Automotive UK; Hebburn; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading automotive group as a People Services Administrator, providing vital administrative support within our HR department. This fixed-term position offers valuable experience and career growth opportunities, ensuring compliance and accuracy throughout the employee lifecycle.

Benefits

33 days annual leave including bank holidays

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

24/7 healthcare access

Paid volunteer day

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Experience in HR admin preferred but not required.
• Ability to manage multiple tasks and meet deadlines.
• Proficient typing and formal correspondence drafting.

Responsibilities

• Prepare contracts and oversee new starter onboarding.
• Conduct Right to Work and DBS checks.
• Produce HR reports and maintain documentation compliance.

Skills

Organisational skills

Interpersonal skills

Written communication

Customer-focused approach

Education

Previous experience in an administrative role

Basic understanding of employment law

Tools

Microsoft Word

Microsoft Excel

Job description

People Services Administrator - Hebburn

Fixed Term Contract (6 Months)

Good, Honest, Rewarding Work. It's How We're Built

At the heart of our HR department, our People Services Administrators provide high-quality administrative support across the full employee lifecycle. This role is critical in ensuring the accuracy and timeliness of HR processes and delivering a professional service to both employees and the wider business.

As part of a successful, global automotive group, you'll gain valuable experience within a dynamic working environment. And with the right support from us, you'll be able to progress as high as you can aim.

What We Can Offer You

• Enjoy 33 days (pro rota) of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options - just ask

What You’ll Do Day To Day

• Prepare contracts for new employees and process contractual changes for current staff
• Oversee new starter onboarding and colleague offboarding, ensuring all documentation is completed
• Conduct and process Right to Work and DBS checks in line with legal requirements
• Manage the People Services mailbox, responding to queries or redirecting as appropriate
• Maintain and regularly update the organisational structure
• Produce accurate daily and weekly HR reports
• Ensure all HR processing & document storage complies with audit and compliance standards
• Input new starter data into the HR and payroll systems within required deadlines
• Respond to and complete employment reference requests
• Support the wider People team with administrative tasks and projects
• Monitor and control vacancy requests
• Oversee and verify all driving licence checks, ensuring accuracy and compliance with policy

Helpful Skills And Qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in an administrative role (HR admin experience is desirable)
• Strong organisational skills and ability to manage multiple tasks to deadlines
• Excellent written communication skills, including drafting formal correspondence
• Accurate typing skills and proficiency in Microsoft Word and Excel
• A customer-focused approach with strong interpersonal skills
• Professional telephone manner and confidence in dealing with queries
• Basic understanding of employment law related to contracts, salaries, and right to work (desirable)
• Experience using HR or payroll systems (desirable)

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect, Integrity, Transparency, Teamwork, Professionalism. These principles guide our business functions, customer interactions, community engagement, and how we treat each other within the team.