People Relations Manager

South East Coast Ambulance Service NHS Foundation Trust; Crawley; On-site; GBP 45,000 - 50,000; Full time

Job summary

A healthcare organization in Crawley is seeking a People Relations Manager to lead employee relations casework and manage a small HR team. The ideal candidate will have strong employee relations expertise, a coaching mindset, and experience in providing HR advice. This permanent, full-time role offers a minimum of 27 days' holiday and the option to join the NHS pension scheme.

Benefits

Option to join NHS pension scheme

Minimum 27 days' holiday

Personal and professional development

Salary Sacrifice schemes

Access to occupational health services

Award-winning wellbeing hub

NHS discounts

Qualifications

• Experience managing complex employee relations casework.
• Ability to lead a team and deliver high-quality HR services.
• Strong understanding of employment law and HR best practices.

Responsibilities

• Lead and manage employee relations casework across your division.
• Provide specialist HR advice on complex issues.
• Support strategic people projects and policy development.

Skills

Employee relations expertise

Coaching mindset

Leadership skills

Strong communication

Job description

People Relations Manager (Band 7)

Band 7 | Based in Crawley: regular attendance at SECAmb Regional Locations | Minimum 40% On-Site

Contract Type: Permanent/Full time

Are you a passionate HR professional with strong employee relations expertise, a coaching mindset and a drive for developing supportive, just, and people-centred workplace cultures? If so, we’d love to hear from you.

An exciting opportunity has arisen for a People Relations Manager to join our People Services team at South East Coast Ambulance Service NHS Foundation Trust (SECAmb). Working closely with the Senior Employee Relations Manager, you’ll manage complex employee relations (ER) casework and a small team of Senior People Advisors, ensuring timely, fair, and legally compliant resolutions.

This is a vital leadership role, championing restorative, kind and courageous approaches, working in partnership with Trade Union colleagues and senior managers across the Trust.

What you'll be doing...

• Lead and manage employee relations casework across your division, applying a learning and resolution-focused culture.
• Provide specialist HR advice on complex and sensitive issues, including disciplinary, grievance, absence, and performance matters.
• Support strategic people projects, policy development, and workforce transformation initiatives.
• Lead and develop a small team, building capability and ensuring high-quality, consistent service delivery.
• Collaborate with staff-side colleagues and stakeholders to promote positive employee relations and partnership working.

Benefits

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.

For further details / informal visits contact: Name: Akwasi Frimpong Job title: Head of People Relations Operations Email address: [e-mail]

SECAmb is an equal opportunities employer and welcomes applications from all sections of the community.