People & Organisational Development Officer

YourRecruit; Wallington; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

30 days holiday

Learning & development opportunities

Enhanced pension

Life assurance

Volunteering days

Job summary

YourRecruit Ltd is seeking an experienced People & Organisational Development Officer to support managers and the wider employee experience. This true generalist HR role emphasizes Employee Relations, policy advice and people data insights, in a busy organisation.

You will manage ER cases end-to-end, provide guidance on HR procedures, support recruitment, onboarding, payroll tasks and develop HR KPIs. Hybrid working: 3 days in the office, 2 from home.

Qualifications

• Solid generalist HR experience with a strong Employee Relations focus.
• CIPD Level 5 qualification ideal or equivalent knowledge and experience.
• Ability to advise on policies, procedures and practical HR solutions.

Responsibilities

• Manage formal and informal ER cases (sickness absence, capability, disciplinary and grievance) from start to hearing where required.
• Support managers across the employee lifecycle with timely, sensible guidance.

Skills

Employee relations

Generalist HR

Policy guidance

Data analysis

Communication

Case management

Education

CIPD Level 5

Tools

HRIS

Job description

Are you an experienced HR professional who enjoys being the person managers turn to when they need practical, straightforward advice?

We are recruiting for a People & Organisational Development Officer to join a busy organisation where you will play an important role in supporting managers, colleagues and the wider employee experience.

This is a true generalist HR role. A key part of the role will be managing and supporting formal and informal ER cases, including sickness absence, capability, disciplinary and grievance matters, taking cases through to hearing stages where required. You will work closely with managers throughout the process, helping them navigate what can sometimes be challenging situations fairly, consistently and in line with employment legislation.

Alongside ER, you will have involvement across the wider HR function, including:

• Supporting managers throughout the employee lifecycle
• Advising on HR policies, procedures and best practice
• Delivering training and guidance to managers around key people policies
• Supporting recruitment campaigns and onboarding
• Assisting with payroll and pension administration
• Producing people data, reports and monthly HR KPIs
• Supporting HR projects, policy updates and continuous improvement
• Supervising a People & Organisational Development Assistant
• Deputising for the Head of People & Organisational Development when required

We are looking for someone with solid generalist HR experience and a genuine strength in Employee Relations. A Level 5 CIPD qualification would be ideal, although candidates who can demonstrate the equivalent level of knowledge and experience will absolutely be considered.

You will need to be confident dealing with managers, comfortable working autonomously and able to give clear, sensible advice when faced with complex or sensitive people matters. Strong communication, attention to detail and the ability to manage cases through to completion are essential.

Experience of working with HR systems and analysing people data is also important. Experience within a contact centre, call centre or shift-based environment would be advantageous but is not essential.

The Package

• Hybrid - 3 days office / 2 days from home
• £33,000 - £35,000 per annum, depending on experience
• Monday to Friday, 37.5 hours per week
• Permanent, full-time
• DBS required

Benefits

• 30 days holiday plus bank holidays
• Excellent learning and development opportunities
• Enhanced pension and life assurance
• Volunteering days and additional employee benefits
• A genuinely supportive environment where you're trusted to do your job and encouraged to develop your career and more

If you are an experienced HR generalist who enjoys Employee Relations, supporting managers and being the person people can rely on for practical HR advice, this could be an excellent opportunity to take the next step in your career.

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.