People Operations Specialist Onboarding

Inizio; Greater London; On-site; GBP 40,000 - 56,000; Full time

Job summary

Inizio is seeking a People Operations Specialist focused on onboarding to ensure a seamless journey from offer to induction. You will process onboarding in Greenhouse and Workday, monitor tasks, and drive candidate experience while maintaining compliance.

You'll collaborate across teams, handle background checks, visa and Right to Work documents, and contribute to process improvements. Remote-friendly role based in the United Kingdom with a strong emphasis on accuracy and timelines.

Qualifications

• Manage a varied workload and meet deadlines.
• Deliver excellent customer service through onboarding.
• Collaborate with teams to ensure a smooth onboarding journey.
• Be detail-oriented and proactive in process improvements.
• Communicate clearly with candidates and colleagues.

Responsibilities

• Process onboarding in Greenhouse and Workday.
• Monitor onboarding tasks in Service Now.
• Process new hire and greenhouse welcome.
• Troubleshoot integration issues.
• Provide up-to-date reporting to support compliance.
• Accurate and timely documentation and processing.
• Meet Payroll processing timelines.
• Process and track referral payments.
• Initiate and monitor background checking (e.g. referencing, employment, DBS, qualifications).
• Ensure background checks are monitored and completed promptly.
• Respond to concerns quickly and resolve them.
• Support with invoice processing and payments if required.
• Handle Right to Work/ID documentation for new hires.
• Process visa information and documentation accurately.
• Regularly audit completion of tasks.
• Keep Workday up to date and accurate.
• Flag RTW concerns as needed.
• Develop strong relationships with team members and candidates.
• Process required documentation reflecting company branding.
• Adhere to information security and data protection policies.
• Take on project work to improve service quality.
• Provide feedback on challenges and opportunities for improvement.
• Participate in projects to support service improvement.

Skills

Multi-tasking

Customer service

Collaboration

Attention to detail

Education

CIPD qualified (or equivalent) or willing to pursue

Tools

Workday

Greenhouse

ATS

Job description

London, United Kingdom; Macclesfield, United Kingdom; Manchester, United Kingdom

People Operations Specialist Onboarding

You will focus on new hires, processing them into Workday, and initiating and monitoring background and ID checks. You will also communicate with colleagues to ensure a consistent and seamless new hire journey, from offer through to induction. As the subject matter expert, you will deliver an exceptional candidate experience.

Here’s What You’ll Be Doing

Process onboarding in Greenhouse and Workday.

Monitor onboarding tasks in Service Now

Process new hire and greenhouse welcome.

Troubleshoot integration issues.

Provide up to date reporting to support compliance.

Accurate and timely documentation and processing.

Meet Payroll processing timelines.

Process and track referral payments.

Initiate and monitor background checking (e.g. referencing, employment, DBS, qualifications etc).

Ensure background checks are monitored and completed promptly.

Respond to any concerns quickly and escape them.

Support with invoice processing invoice payments if required.

Responsible for new hire compliance regarding Right to Work/ I-9 documents

Accurate and timely processing of visa information and documentation.

Regularly scheduled auditing of completion.

Workday is up to date and accurate.

Flag any concerns with RTW

Develop strong, positive relationships with both team members and candidates throughout the onboarding journey.

Process relevant documentation, including letters, forms, and guidance material following any required changes and ensure these reflect our brand.

Meet all information security requirements, including data protection, inaccordance with the Group's policy, procedures, and statutory requirements.

Takes a to project activity and additional tasks which support the continuous improvement of the service.

Feedback on challenges and opportunities for improvement of processes and behaviours.

Participates and takes an active role in projects to support the ongoing improvement of the service.

What Do You Bring To The Role?

The ability to manage a varied workload and meet deadlines.

Customer-focused, responsive and proactive in identifying needs and resolving issues.

Excellent customer service skills - able to guide future employees through the onboarding process

A Collaborative, adaptable and resilient approach

Detail-oriented and improvement-focused, with strong Microsoft Office skills and a desire to find better ways of working.

• CIPD qualified (or equivalent qualification) or a willingness to work towards a relevant qualification.
• Experience working with cloud-based HRIS (preferably Workday).
• Experience working with an ATS system (preferably Greenhouse).

AboutiNIZIO

At Inizio,we'rea global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield andHuntsworth, we unite decades of experience withcutting-edgecapabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 expertsoperatesacross 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here,you'reencouraged to reimagine your possibilities: to grow, to be curious and to make real change happen.It'sa place where your individuality is valued, your development is supported, and your ambition is celebrated. Ifyou'reready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental

#LI-REMOTE

#LI-PW2

Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Inizio is committed to providing an environment where everyone has the confidence to be themselves and thrive. For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirelyvoluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded in an anonymized format and maintained in a confidential file separate from personnel rcecords.