People Operations Partner

Aramark UK; Liverpool; On-site; GBP 28,000 - 36,000; Full time

Job summary

Aramark UK in Liverpool offers a People Operations Partner role within a fast-paced stadium environment. You will coordinate workforce planning, staffing logistics and employee support to ensure events are resourced with the right people at the right time.

You'll partner with operational leaders, manage onboarding, scheduling and workforce mobilisation, and act as a liaison between People and operations to deliver a seamless employee experience across matchdays and non-matchday events.

Qualifications

• Experience in an administrative, coordination or workforce planning role within fast-paced environments such as hospitality, events or venues.
• Strong organisational and scheduling skills with ability to manage multiple priorities and maintain accuracy.
• Excellent communication and interpersonal skills with confidence engaging with colleagues at all levels.
• Ability to work effectively in a dynamic, event-driven environment and be proactive in finding solutions.

Responsibilities

• Support the planning and coordination of staffing for matchday and non-matchday events, ensuring appropriate workforce levels.
• Manage workforce scheduling and shift communications through Ubeya, keeping staff informed of roles, timings and locations.
• Lead matchday staff check-in, ensuring correct allocation, attire and PPE readiness.
• Monitor attendance and gaps, collaborating with operations to implement solutions.
• Act as liaison between People team and operations to ensure clear communication.
• Assist onboarding, recruitment admin and workforce mobilisation activities.
• Maintain accurate workforce records and scheduling data to support planning and reporting.
• Provide a visible, proactive presence during events to support staff and enhance the employee experience.

Skills

Administrative experience

Scheduling

Workforce planning

Communication

People engagement

Tools

Ubeya

Job description

Join an exciting and fast-paced stadium environment as a People Operations Partner, where you\'ll play a vital role in ensuring the successful delivery of matchday and non-matchday events. Working closely with operational leaders and the People Operations Manager, you will coordinate workforce planning, staffing logistics and employee support activities, helping to ensure every event is resourced with the right people in the right place at the right time.

This is an excellent opportunity for an organised and people-focused professional who thrives in a dynamic environment and enjoys working with frontline teams. From workforce scheduling and onboarding to matchday staff coordination and employee engagement, you\'ll be at the heart of creating a seamless employee experience while supporting operational excellence across a world-class venue.

We have two positions that are both full time and permanent working weekdays and weekends.

Job Responsibilities

• Support the planning and coordination of staffing requirements for all matchday and non-matchday events, ensuring appropriate workforce levels are maintained
• Manage workforce scheduling and shift communications through Ubeya, ensuring colleagues receive accurate information regarding roles, timings and locations
• Lead matchday staff check-in processes, ensuring team members are correctly allocated, appropriately dressed and equipped with the required PPE
• Monitor attendance, identify staffing gaps or absences and work with operational teams to implement effective solutions
• Act as a key liaison between the People team and operational departments, ensuring clear communication and effective workforce coordination
• Support onboarding, recruitment administration and workforce mobilisation activities, ensuring employees are prepared and compliant before commencing work
• Maintain accurate workforce records, staffing databases, attendance reports and scheduling information to support operational planning and reporting
• Provide a visible and proactive presence during events, supporting colleagues, resolving staffing issues and contributing to a positive employee experience

Key Requirements

• Experience in an administrative, coordination or workforce planning role, ideally within hospitality, events, leisure, retail or other fast-paced operational environments
• Strong organisational and scheduling skills, with the ability to manage multiple priorities and maintain accuracy in a high-volume setting
• Excellent communication and interpersonal skills, with confidence engaging and building relationships with colleagues at all levels
• Ability to work effectively in a fast-paced, event-driven environment, remaining adaptable, proactive and solutions focused
• Strong attention to detail and administrative capability, including maintaining records, coordinating staffing activities and managing workforce data
• Flexible, reliable and team-oriented approach, with the availability to support matchdays, events and operational requirements as needed.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.