People Operations Officer

The Menu Partners Ltd; Bicester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 Days holiday + Bank Holiday

Company Pension Scheme

Life Assurance

Job summary

Absolute Taste is hiring a People Operations Officer to support hospitality and catering teams for major events, including tennis, Formula 1, golf championships and private occasions. The role covers recruitment, onboarding, rostering and on-site staff deployment across multiple events.

You will help control labor costs, assist in payroll activities and ensure safety, travel and accommodation logistics run smoothly for a diverse workforce.

Qualifications

• Prior experience in HR, People Operations or admin roles within fast-paced environments.
• Knowledge of recruitment activities, candidate screening, and onboarding compliance.
• Strong communication and interpersonal skills for diverse teams.

Responsibilities

• Support end-to-end event resource plans including recruitment, onboarding, rostering, travel, accommodation and staff deployment.
• Assist tracking variable labour expenses, travel hire and accommodation costs against budgets.
• Assist operations teams with building, publishing and offering shifts to casual, agency and freelance workforce via our system.
• Support onsite activities including staff accreditation, check-in, uniform distribution and welfare.
• Monitor worker compliance with safety regulations, venue policies and event protocols onsite.
• Support post-event payroll processing and freelancer invoice verification.
• Conduct audits of employee data and compile MI reports on request.

Skills

HR experience

Staff rostering

Recruitment basics

Onboarding

Payroll basics

Tools

Workforce management system

Job description

The People Operations Officer will provide operational and administrative support across a number of our major events, which include ATP & WTA Tennis Tournaments, Formula 1 and prestigious golf championships, as well as private and corporate occasions. You will be responsible for supporting workforce coordination and onsite delivery for our hospitality and catering contingent teams at each assigned event.

This role ensures our onsite staffing runs smoothly, supporting operational excellence and a best in class guest and worker experience, aligned with Absolute Taste and client values.

Location:Bicester 5 days per week - requirement to travel and work on location for events (flexibility required)

Key Responsibilities

• Support the implementation of end-to-end event resource plans aligned with client expectations and operational demands, assisting with recruitment, onboarding, training, rostering, travel, accommodation, and staff deployment.
• Assist in tracking variable labour expenses, travel hire, and accommodation costs against budget for assigned projects.
• Assist Operations Teams with building, publishing, and offering shifts to the casual, agency and freelance workforce through our workforce management system.
• Support People Operations leads with onsite activities, including staff accreditation, check-in, uniform distribution, employee welfare, and general operational support.
• Assist in monitoring worker compliance with safety regulations, venue policies, and event protocols whilst onsite.
• Support post-event administration, including casual staff payroll processing and verifying freelancer invoices inline with company policy.
• Conduct regular audits of employee data and compile ad-hoc management information (MI) reports when requested.

About You

• Prior experience working within an HR, People Operations, or administrative role, ideally within a fast paced environment or the hospitality and events industry
• Good awareness of recruitment activities, candidate screening, and basic onboarding compliance.
• Good communication and interpersonal skills, with the ability to interact confidently with a diverse contingent workforce.
• Comfortable handling and reviewing administrative and workforce data.

Who Are Absolute Taste and What Do We Do?

We are an innovative culinary and customer service provider, dedicated to delivering inspirational food and experiences that redefine customer satisfaction. With a commitment to excellence and a passion for pushing boundaries, we continue to grow from strength to strength.

As a small, dynamic team of event professionals, we specialize in creating exciting, well-managed, and sustainable events, while fostering strong working relationships. We're looking for individuals who share our fun, resilient, and hardworking values to join our supportive, high-performing team.

This is an exciting opportunity to be part of a highly regarded organisation dedicated to success and a positive, empowering culture.

• 25 Days holiday + Bank Holiday
• Company Pension Scheme
• Life Assurance

We are committed to being an equal opportunities employer.